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I am an analytical professional with a strong background in operational data analysis, issue resolution, and performance reporting. I excel at identifying process gaps, conducting root cause analysis, and delivering data-driven improvements through accurate documentation and system-based solutions. With hands-on experience in medical billing and revenue cycle management, I coordinate across cross-functional teams to ensure quality, compliance, and timely results. I’m skilled at creating dashboards, training teammates, and driving workflow optimization to boost efficiency and support ongoing performance improvement.…I am an analytical professional with a strong background in operational data analysis, issue resolution, and performance reporting. I excel at identifying process gaps, conducting root cause analysis, and delivering data-driven improvements through accurate documentation and system-based solutions. With hands-on experience in medical billing and revenue cycle management, I coordinate across cross-functional teams to ensure quality, compliance, and timely results. I’m skilled at creating dashboards, training teammates, and driving workflow optimization to boost efficiency and support ongoing performance improvement.

Janarthanan Rajendran

Data Analyst, Data Scientist, Project Manager, +2

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I am an analytical professional with a strong background in operational data analysis, issue resolution, and performance reporting. I excel at identifying process gaps, conducting root cause analysis, and delivering data-driven improvements through accurate documentation and system-based solutions. With hands-on experience in medical billing and revenue cycle management, I coordinate across cross-functional teams to ensure quality, compliance, and timely results. I’m skilled at creating dashboards, training teammates, and driving workflow optimization to boost efficiency and support ongoing performance improvement.…I am an analytical professional with a strong background in operational data analysis, issue resolution, and performance reporting. I excel at identifying process gaps, conducting root cause analysis, and delivering data-driven improvements through accurate documentation and system-based solutions. With hands-on experience in medical billing and revenue cycle management, I coordinate across cross-functional teams to ensure quality, compliance, and timely results. I’m skilled at creating dashboards, training teammates, and driving workflow optimization to boost efficiency and support ongoing performance improvement.

Available to hire

I am an analytical professional with a strong background in operational data analysis, issue resolution, and performance reporting. I excel at identifying process gaps, conducting root cause analysis, and delivering data-driven improvements through accurate documentation and system-based solutions.

With hands-on experience in medical billing and revenue cycle management, I coordinate across cross-functional teams to ensure quality, compliance, and timely results. I’m skilled at creating dashboards, training teammates, and driving workflow optimization to boost efficiency and support ongoing performance improvement.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Language

Tamil

Fluent

English

Advanced

Sinhala, Sinhalese

Advanced

Work Experience

Senior Operations Analyst at SYNERGEN Health (Pvt) Ltd

June 1, 2022 - September 1, 2025

Skilled in medical billing, collections, and denial management with hands-on experience in AdvancedMD (AMD). Strong knowledge of Revenue Cycle Management (RCM), appeals, denials, and healthcare operations. Managed full-cycle appeals with payer portal updates and phone follow-ups to ensure timely resolutions. Utilized CDMS for claim tracking, data validation, and accurate appeal documentation. Proficient in OneSource, Availity, FrontRunner, and Zoll for eligibility checks, claim status, and appeal submissions. Performed root-cause analysis of denials and collaborated with teams to implement effective solutions. Created Excel dashboards and reports to monitor KPIs and identify denial trends. Ensured compliance with payer guidelines, HIPAA regulations, and internal SOPs. Supported workflow optimization and automation to improve efficiency and reduce turnaround times. Provided training and knowledge transfer to junior team members to ensure adherence to processes, system usage, and quality

Business Development Officer at Tesbee Consultancy

March 1, 2019 - May 1, 2022

Communicated with foreign clients to gather requirements, provide updates, and ensure high levels of customer satisfaction. Coordinated projects across internal teams to support timely delivery, quality outcomes, and client expectations. Contributed to idea development and process improvements to support business growth and service enhancement. Performed quality assurance testing to validate deliverables, identify defects, and ensure compliance with defined standards.