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I am a results-driven Data Operation Analyst with a strong background in mathematics, data analytics, and reporting automation. Over the past 3+ years across multiple industries, I have honed skills in data validation, process optimization, and client engagement, leveraging Excel, R/RStudio, Tableau, and SQL to extract, clean, and analyze large datasets, driving tangible improvements in reporting accuracy and efficiency. I am eager to contribute my data analytics, business insights, and automation expertise to a forward-thinking team, delivering scalable data solutions and high-value decision support. I am available to start immediately.…I am a results-driven Data Operation Analyst with a strong background in mathematics, data analytics, and reporting automation. Over the past 3+ years across multiple industries, I have honed skills in data validation, process optimization, and client engagement, leveraging Excel, R/RStudio, Tableau, and SQL to extract, clean, and analyze large datasets, driving tangible improvements in reporting accuracy and efficiency. I am eager to contribute my data analytics, business insights, and automation expertise to a forward-thinking team, delivering scalable data solutions and high-value decision support. I am available to start immediately.

Mazzlina Abd Rahim

Data Analyst, Data Scientist, Data Visualizer, +2

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I am a results-driven Data Operation Analyst with a strong background in mathematics, data analytics, and reporting automation. Over the past 3+ years across multiple industries, I have honed skills in data validation, process optimization, and client engagement, leveraging Excel, R/RStudio, Tableau, and SQL to extract, clean, and analyze large datasets, driving tangible improvements in reporting accuracy and efficiency. I am eager to contribute my data analytics, business insights, and automation expertise to a forward-thinking team, delivering scalable data solutions and high-value decision support. I am available to start immediately.…I am a results-driven Data Operation Analyst with a strong background in mathematics, data analytics, and reporting automation. Over the past 3+ years across multiple industries, I have honed skills in data validation, process optimization, and client engagement, leveraging Excel, R/RStudio, Tableau, and SQL to extract, clean, and analyze large datasets, driving tangible improvements in reporting accuracy and efficiency. I am eager to contribute my data analytics, business insights, and automation expertise to a forward-thinking team, delivering scalable data solutions and high-value decision support. I am available to start immediately.

Available to hire

I am a results-driven Data Operation Analyst with a strong background in mathematics, data analytics, and reporting automation. Over the past 3+ years across multiple industries, I have honed skills in data validation, process optimization, and client engagement, leveraging Excel, R/RStudio, Tableau, and SQL to extract, clean, and analyze large datasets, driving tangible improvements in reporting accuracy and efficiency.

I am eager to contribute my data analytics, business insights, and automation expertise to a forward-thinking team, delivering scalable data solutions and high-value decision support. I am available to start immediately.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Language

Malay

Fluent

English

Fluent

Work Experience

Data Operation Analyst at NielsenIQ

April 1, 2022 - Present

Served as the primary liaison for commercial queries, resolving 95% of client issues within SLA and ensuring high client satisfaction. Planned and executed a daily workload of 20+ data requests, consistently meeting 100% of reporting deadlines. Conducted in-depth gap analysis in coding, data input validation, and CIP, identifying three major process inefficiencies and driving 85% improvement in data accuracy through enhanced validation tools. Extracted and analyzed large datasets using Excel, R, and RStudio to deliver actionable insights supporting 5+ key client strategy decisions. Performed rigorous data validation checks, improving reporting accuracy by 20% and reducing rework. Contributed to a data onboarding project, validating raw data quality and enabling seamless integration of 100+ new client datasets.

Industrial Intern at Pertubuhan Keselamatan Sosial (PERKESO)

March 1, 2021 - July 1, 2021

Performed accurate data entry for 200+ registered companies, ensuring compliance with SOCSO contribution records and legal requirements. Prepared and issued official indictment letters, Jemaah Dr, and ILAT cases, streamlining documentation processing and reducing turnaround time by 15%. Managed and reviewed financial statements and payslips of problematic companies, identifying discrepancies and ensuring 100% compliance with contribution policies. Assisted in workplace accident inspection cases, verifying eligibility before contribution payments, safeguarding funds and maintaining policy integrity. Processed registration cases for insured persons involving death, accidents, or disabilities into SOCSO’s system, ensuring timely updates of 50+ cases per week. Updated and validated company contribution rates in the SOCSO system, maintaining error-free records for 100+ companies during internship tenure.

Salesperson at AM.NI Enterprise

August 1, 2018 - September 1, 2020

Promoted products online across multiple platforms, increasing product visibility and generating 80% growth in online inquiries. Engaged with customers to identify strategic product placement locations, boosting online traffic exposure and driving a 80% increase in sales conversions. Set competitive product pricing strategies and managed payment transactions, successfully processing 300+ customer purchases with 100% accuracy in cash handling and e-payments. Delivered excellent customer service by addressing inquiries and concerns, contributing to a 75% improvement in repeat purchases.