Available to hire
I am a people-first administrator with 5 years of experience across various industries, focused on delivering process improvements and coordinating complex projects. I thrive under pressure and take pride in turning ideas into practical, measurable outcomes.
I believe clear communication and collaborative culture are key to success. I am self-motivated, detail-oriented, and committed to high-quality results, while upholding safety, compliance, and strong stakeholder relationships.
Skills
Experience Level
Expert
Language
English
Fluent
Work Experience
General Manager at Rich Racking
March 1, 2023 - PresentCo-founder/owner responsible for day-to-day operations, strategic external relationships, recruitment, scheduling, leading the implementation of the annual work plan, and end-to-end payroll processing on Xero. Generated detailed financial reports and analyses to inform management on cash position and future trends. Ensured policy compliance and health and safety documentation.
Metering Services Coordinator at Intellihub
March 1, 2022 - October 1, 2025Led BAU process improvements with Robotic Process Automation (RPA) to expand capacity and reduce cost to serve. Improved compliance & regulatory processes within Metering Services, contributing to EA Audit performance. Managed key accounts (Mercury Energy) and acted as the main point of contact for escalations, coordinating retailer meetings and end-to-end data reporting. Oversaw nesting, training of new intakes, and maintenance of the metering services automated system.
Lending Officer at Zethus Holding Ltd
June 1, 2019 - March 1, 2020Reviewed loan applications, approved/declined decisions, discussed budgets and contracts with clients, and answered general inquiries and emails; performed related Finconnect tasks.
Administrator at Grand Solutions Ltd
June 1, 2021 - March 1, 2023Stakeholder management; tracked staff hours and site hours; produced weekly reports detailing hours and completed jobs.
Education
Bachelor of Business at Auckland University of Technology
March 1, 2015 - December 1, 2017University Entrance at Epsom Girls Grammar School
February 1, 2010 - December 1, 2014Qualifications
NCEA Level 3 – History (Merit)
January 11, 2030 - January 23, 2026NCEA Level 2 – History (Merit); Accounting (Merit); Business (Merit)
January 11, 2030 - January 23, 2026NCEA Level 1 – Accounting (Merit); History (Merit)
January 11, 2030 - January 23, 2026Industry Experience
Energy & Utilities, Professional Services, Retail
Skills
Experience Level
Expert
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