Available to hire
I am Nada Osama, an Administrative Supervisor with a strong background in administration and customer service. I excel at organizing workloads, coordinating teams, and ensuring accurate information flow in fast-paced environments, while maintaining a positive and proactive approach.
I am eager to learn new skills and grow within a dynamic, high-energy company. I enjoy collaborating with energetic teams and taking on challenges that require problem-solving and effective communication, and I look forward to contributing to the company’s success as a valued team member.
Language
Arabic
Fluent
English
Fluent
German
Beginner
Work Experience
Service Ambassador and Admin at Bank of Singapore – Dubai, UAE
January 1, 2020 - August 1, 2022Managed filing systems (manual and computerized); greeted visitors and directed them to the appropriate person; took minutes, arranged travel, answered inquiries, and relayed messages; ordered office supplies and maintained inventory; scheduled appointments; prepared, edited, and proofread correspondence and reports; opened and distributed mail and coordinated internal information flow across departments.
Administrative Supervisor at Al Shaibani Specialty Materials - Dubai, UAE
February 1, 2016 - January 1, 2020Handled tenders from selection through delivery; selected items matching project specifications; prepared quotes per budget; ensured client needs were met as projects evolved; managed LC documents; arranged sample boards; drafted letters to contractors and banks; coordinated between management and clients; maintained project documents and payments; monitored progress and addressed issues; reported to Sales and Marketing Director; tracked tasks and deadlines; researched market competitors; retail sales experience in ceramic tiles & sanitary ware; coordinated between retail clients and interior designers.
Translator at Al Tarjamat Company - Alexandria, Egypt
February 1, 2015 - November 1, 2015Researched data related to translation topics and translated Arabic content into English.
Agent at Borg Al Arab International Airport - Alexandria, Egypt
July 1, 2014 - February 1, 2015Check-in passengers; managed flight operations; gate control; handled passenger requests and complaints.
Flight Attendant at Air Atlanta - Jeddah, KSA
May 1, 2013 - July 1, 2014Secured the aircraft; ensured passenger safety and security; handled passenger requests.
Call Center Agent at Sutherland for Global Services – Alexandria, Egypt
May 1, 2012 - January 1, 2013Handled customer requests from the USA; resolved billing issues; followed up with customers; upsold to achieve targets.
Flight Attendant at Onur Air - Jeddah, KSA
January 1, 2007 - January 1, 2011Secured the aircraft; ensured passenger safety and security; handled passenger requests.
Education
Bachelor of Commerce (Economics) at Alexandria University
January 11, 2030 - January 23, 2026Qualifications
IELTS
January 11, 2030 - January 23, 2026International Computer Driving License (ICDL)
January 11, 2030 - January 23, 2026Advanced General English Course (Berlitz)
January 11, 2030 - January 23, 2026Training program - ITI Edu Egypt
January 11, 2030 - January 23, 2026Industry Experience
Financial Services, Travel & Hospitality, Transportation & Logistics, Professional Services, Education
Hire a Project Manager
We have the best project manager experts on Twine. Hire a project manager in Vienna today.