I am Nada Osama, an Administrative Supervisor with a strong background in administration and customer service. I excel at organizing workloads, coordinating teams, and ensuring accurate information flow in fast-paced environments, while maintaining a positive and proactive approach. I am eager to learn new skills and grow within a dynamic, high-energy company. I enjoy collaborating with energetic teams and taking on challenges that require problem-solving and effective communication, and I look forward to contributing to the company's success as a valued team member.

Nada Osama

I am Nada Osama, an Administrative Supervisor with a strong background in administration and customer service. I excel at organizing workloads, coordinating teams, and ensuring accurate information flow in fast-paced environments, while maintaining a positive and proactive approach. I am eager to learn new skills and grow within a dynamic, high-energy company. I enjoy collaborating with energetic teams and taking on challenges that require problem-solving and effective communication, and I look forward to contributing to the company's success as a valued team member.

Available to hire

I am Nada Osama, an Administrative Supervisor with a strong background in administration and customer service. I excel at organizing workloads, coordinating teams, and ensuring accurate information flow in fast-paced environments, while maintaining a positive and proactive approach.

I am eager to learn new skills and grow within a dynamic, high-energy company. I enjoy collaborating with energetic teams and taking on challenges that require problem-solving and effective communication, and I look forward to contributing to the company’s success as a valued team member.

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Language

Arabic
Fluent
English
Fluent
German
Beginner

Work Experience

Service Ambassador and Admin at Bank of Singapore – Dubai, UAE
January 1, 2020 - August 1, 2022
Managed filing systems (manual and computerized); greeted visitors and directed them to the appropriate person; took minutes, arranged travel, answered inquiries, and relayed messages; ordered office supplies and maintained inventory; scheduled appointments; prepared, edited, and proofread correspondence and reports; opened and distributed mail and coordinated internal information flow across departments.
Administrative Supervisor at Al Shaibani Specialty Materials - Dubai, UAE
February 1, 2016 - January 1, 2020
Handled tenders from selection through delivery; selected items matching project specifications; prepared quotes per budget; ensured client needs were met as projects evolved; managed LC documents; arranged sample boards; drafted letters to contractors and banks; coordinated between management and clients; maintained project documents and payments; monitored progress and addressed issues; reported to Sales and Marketing Director; tracked tasks and deadlines; researched market competitors; retail sales experience in ceramic tiles & sanitary ware; coordinated between retail clients and interior designers.
Translator at Al Tarjamat Company - Alexandria, Egypt
February 1, 2015 - November 1, 2015
Researched data related to translation topics and translated Arabic content into English.
Agent at Borg Al Arab International Airport - Alexandria, Egypt
July 1, 2014 - February 1, 2015
Check-in passengers; managed flight operations; gate control; handled passenger requests and complaints.
Flight Attendant at Air Atlanta - Jeddah, KSA
May 1, 2013 - July 1, 2014
Secured the aircraft; ensured passenger safety and security; handled passenger requests.
Call Center Agent at Sutherland for Global Services – Alexandria, Egypt
May 1, 2012 - January 1, 2013
Handled customer requests from the USA; resolved billing issues; followed up with customers; upsold to achieve targets.
Flight Attendant at Onur Air - Jeddah, KSA
January 1, 2007 - January 1, 2011
Secured the aircraft; ensured passenger safety and security; handled passenger requests.

Education

Bachelor of Commerce (Economics) at Alexandria University
January 11, 2030 - January 23, 2026

Qualifications

IELTS
January 11, 2030 - January 23, 2026
International Computer Driving License (ICDL)
January 11, 2030 - January 23, 2026
Advanced General English Course (Berlitz)
January 11, 2030 - January 23, 2026
Training program - ITI Edu Egypt
January 11, 2030 - January 23, 2026

Industry Experience

Financial Services, Travel & Hospitality, Transportation & Logistics, Professional Services, Education