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I am a results-driven Operations and IT Project Leader with 7+ years of experience delivering complex healthcare, enterprise, and operational initiatives. I own end-to-end project delivery, lead cross-functional teams, and drive operational excellence in regulated environments. I thrive on transforming processes, building high-performing teams, and delivering measurable outcomes. I have a strong background in Agile, Scrum, Kanban, and Waterfall, Lean Six Sigma process improvement, and enterprise software implementations including CRM, SaaS, and LIMS platforms. I’m adept at managing multimillion-dollar budgets, optimizing resources, and ensuring compliance, with a track record of improving KPIs and delivering value to clients and leadership alike.…I am a results-driven Operations and IT Project Leader with 7+ years of experience delivering complex healthcare, enterprise, and operational initiatives. I own end-to-end project delivery, lead cross-functional teams, and drive operational excellence in regulated environments. I thrive on transforming processes, building high-performing teams, and delivering measurable outcomes. I have a strong background in Agile, Scrum, Kanban, and Waterfall, Lean Six Sigma process improvement, and enterprise software implementations including CRM, SaaS, and LIMS platforms. I’m adept at managing multimillion-dollar budgets, optimizing resources, and ensuring compliance, with a track record of improving KPIs and delivering value to clients and leadership alike.

Salim Zahreddine

Project Manager, Content Producer, Content Creator, +2

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I am a results-driven Operations and IT Project Leader with 7+ years of experience delivering complex healthcare, enterprise, and operational initiatives. I own end-to-end project delivery, lead cross-functional teams, and drive operational excellence in regulated environments. I thrive on transforming processes, building high-performing teams, and delivering measurable outcomes. I have a strong background in Agile, Scrum, Kanban, and Waterfall, Lean Six Sigma process improvement, and enterprise software implementations including CRM, SaaS, and LIMS platforms. I’m adept at managing multimillion-dollar budgets, optimizing resources, and ensuring compliance, with a track record of improving KPIs and delivering value to clients and leadership alike.…I am a results-driven Operations and IT Project Leader with 7+ years of experience delivering complex healthcare, enterprise, and operational initiatives. I own end-to-end project delivery, lead cross-functional teams, and drive operational excellence in regulated environments. I thrive on transforming processes, building high-performing teams, and delivering measurable outcomes. I have a strong background in Agile, Scrum, Kanban, and Waterfall, Lean Six Sigma process improvement, and enterprise software implementations including CRM, SaaS, and LIMS platforms. I’m adept at managing multimillion-dollar budgets, optimizing resources, and ensuring compliance, with a track record of improving KPIs and delivering value to clients and leadership alike.

Available to hire

I am a results-driven Operations and IT Project Leader with 7+ years of experience delivering complex healthcare, enterprise, and operational initiatives. I own end-to-end project delivery, lead cross-functional teams, and drive operational excellence in regulated environments. I thrive on transforming processes, building high-performing teams, and delivering measurable outcomes.

I have a strong background in Agile, Scrum, Kanban, and Waterfall, Lean Six Sigma process improvement, and enterprise software implementations including CRM, SaaS, and LIMS platforms. I’m adept at managing multimillion-dollar budgets, optimizing resources, and ensuring compliance, with a track record of improving KPIs and delivering value to clients and leadership alike.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Work Experience

Business Operations Project Manager at Prime Process Safety Center

January 1, 2024 - December 31, 2025

Led end-to-end business operations projects supporting process safety consulting and laboratory testing services, managing scope, schedule, budget, risks, and delivery across multiple concurrent initiatives. Coordinated cross-functional teams (consultants, engineers, lab, finance, and leadership) to align operational execution with client deliverables, regulatory requirements, and business objectives. Implemented standardized project and operational workflows, improving on-time delivery, resource utilization, and visibility across consulting and testing operations. Owned resource planning and financial tracking, monitoring project forecasts, costs, and margins while resolving delivery risks and operational bottlenecks.

Software Project Manager at ACCEDE Solutions

January 1, 2022 - September 30, 2024

Led end-to-end delivery of 6 healthcare, marketing, and accounting software initiatives across planning, execution, release, and hyper care, coordinating 5–10 engineers, QA, and business stakeholders to achieve 100% successful go-lives. Transformed delivery performance through Agile adoption, introducing Scrum and Kanban practices that improved sprint predictability by 30% and reduced backlog ambiguity across multiple teams. Enabled data-driven project governance by standardizing the use of Jira, Trello, and Asana for sprint planning, dependency tracking, and executive reporting, increasing delivery transparency and stakeholder confidence. Led Lean Six Sigma process optimization within a regulated medical laboratory, streamlining the UTI testing workflow and reducing cycle time by 25%, directly improving patient result turnaround.

Project Manager at Pivotsys

January 1, 2019 - December 31, 2021

Owned end-to-end delivery of enterprise software projects across the full SDLC, translating business needs into clear process maps, user stories, and acceptance criteria that accelerated development and reduced rework by 20%. Drove cross-functional execution by aligning engineering, platform teams, and third-party vendors, ensuring seamless system integration and achieving 95% on-time milestone delivery. Established delivery governance and Agile execution rhythms, facilitating daily Scrum ceremonies and Kanban workflows that improved team throughput by 25% and increased delivery predictability. Controlled project budgets, schedules, and resourcing across multiple concurrent initiatives valued at £750K–£2M, maintaining costs within ±5% variance while meeting scope and quality expectations.

Business Operations Manager (Healthcare) at Relief Professionals

January 1, 2017 - August 31, 2018

Owned end-to-end operations and maintenance for critical facility systems (HVAC, electrical, plumbing, utilities), sustaining 99.9% system availability in a regulated, mission-critical environment. Built and led a high-performing maintenance team of 15–20 technicians, improving schedule coverage and skills readiness, which reduced response times by 30% and repeat service calls by 20%. Drove cost control and financial accountability across a $2M+ annual O&M budget, cutting overtime spending by 18% while maintaining service levels and compliance requirements. Transformed preventive maintenance execution through CMMS optimization and KPI tracking, achieving 95%+ PM completion and reducing unplanned equipment failures by 25%. Strengthened vendor performance and regulatory readiness, overseeing $500K+ in service contracts and maintaining Joint Commission–ready operations with zero major audit findings.

Operations Manager at Amazon

July 1, 2015 - November 30, 2016

Owned operational readiness and launch execution for two Amazon Fulfillment Centers, leading workforce ramp-up, escalation management, and performance tracking during high-volume go-live phases. Drove daily execution across 91 urban delivery routes, dynamically reallocating labor and routes in real time to sustain 95.5% customer satisfaction over 283 consecutive days. Delivered operational insights to senior leadership through KPI analysis and root-cause investigations, enabling targeted resourcing and training actions that reduced employee churn by 27.5% within one quarter. Built execution discipline in fast-paced environments, aligning frontline teams and managers around productivity, safety, and service-level targets at scale. Strengthened continuous improvement culture, applying Lean principles to stabilize operations, reduce variability, and improve workforce engagement during rapid growth.

Military Personnel at British Army

September 1, 2008 - September 30, 2012

Led logistics planning and executed military engineering tasks to support regimental exercises, ensuring operational efficiency and readiness. Provided peacekeeping and humanitarian services during four foreign tours in active war theaters, including searching and disarming Improvised Explosive Devices (IEDs). Trained recruits in regimental IT systems, processes, and procedures while also offering vital office support and managing military vehicles.