Available to hire
With over 11 years of experience in customer care services, I have developed strong communication, problem-solving, and relationship-building skills.
After transitioning to the healthcare industry, I have successfully applied my empathetic nature and attention to detail as a caregiver, providing compassionate care to both elderly individuals and children in clinics and hospitals. I am eager to leverage my extensive background in customer service and caregiving to contribute to a healthcare team, making a meaningful impact on patients’ lives while maintaining a high standard of care.
Language
English
Fluent
French
Fluent
Malagasy
Fluent
German
Beginner
Work Experience
Certified Nurse Assistant (CNA) Intern at La Bonté Madagascar Center
January 1, 2024 - January 1, 2025Provide compassionate care to patients, assisting with daily activities such as feeding, dressing, and mobility. Monitor patient health status by checking vital signs and reporting changes to the medical team. Maintain a clean, safe, and organized environment for patients and staff. Collaborate with nurses and other healthcare providers to create and update patient care plans. Administer prescribed medication under the supervision of a nurse.
Project Manager
February 1, 2016 - PresentLed cross-functional teams of up to 10 individuals, ensuring projects were completed on time and within budget. Developed and implemented project plans, schedules, and resources, ensuring that deliverables were met and quality standards maintained. Coordinated multiple tasks and communicated effectively with stakeholders to manage project timelines and resolve issues as they arose. Managed documentation and reporting, ensuring clear communication across all levels of the project.
Administration Secretary
May 1, 2014 - January 1, 2016Help Human Resources in the choice and the research of new candidates. Charged of organization of conferences all over Madagascar. Maintain the schedule of the director.
Education
Certified Nurse Assistant (CNA) at Professional Training Center la Bonté
November 1, 2024 - November 1, 2024Caregiver Certificate at Professional Training Center la Bonté
December 1, 2023 - December 1, 2023Bachelor’s Degree in Law at Centre National de Télé-enseignement
February 1, 2012 - February 1, 2012Microsoft Office Certificate at Université Privé de Madagascar
May 1, 2009 - May 1, 2009English Certificate at English Language Institut
March 1, 2007 - March 1, 2007Qualifications
Certified Nurse Assistant (CNA)
November 1, 2024 - November 1, 2024Caregiver Certificate
December 1, 2023 - December 1, 2023Microsoft Office Certificate
May 1, 2009 - May 1, 2009English Certificate
March 1, 2007 - March 1, 2007Industry Experience
Healthcare, Education, Professional Services
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