Sai Saranya A Sarraju

Senior Project Manager / Senior Business Analyst at WestJet

Lead fraud platform integration initiatives in Sunwing/WestJet merger and payments domain; oversee PCI DSS compliance across WestJet's payment ecosystem (online booking, in-flight, and airport POS systems); conduct assessments and risk analyses, drive remediation activities, and achieve PCI certification; collaborate with IT, Legal, Security, EIA M, and Treasury to safeguard cardholder data and ensure seamless operational compliance; oversee audits, integrate new compliance protocols, report progress to senior leadership, and maintain ongoing PCI adherence.

Delivery Lead - Data & AI Centre of Excellence (COE) at ATB Financial

Responsible for AI, data, and analytics governance and standards; develop data governance metrics and KPIs; implement data governance policies; build data literacy; advise data owners to ensure alignment with organizational objectives; develop and deliver data governance training; manage internal and external partnerships; drive AI Community of Practice and use-case development; champion data-literacy across ATB; support ServiceNow intake models for internal Data & AI initiatives; optimize workflows using data and BI tools.

Project Manager at ATB Financial

Managed enterprise initiatives including Enterprise Governance, SAP CRM discovery, Replicon rollout across XO, Enterprise PPM capability enhancements, ECM/Salesforce implementations, Small Business Rewards MasterCard pilot and launch, Product Portfolio Mapping, and automated fraud reporting; contributed to project governance, stakeholder analysis, budget tracking, sprint metrics; managed vendor coordination and served as the main point of contact for the executive steering committee.

Lead Business Analyst at ATB Financial

Led business analysis for technology and innovation projects; conducted requirements gathering through interviews, brainstorming, focus groups; produced BA artifacts (requirements documents, use cases, SRS); facilitated UAT; bridged business and technical teams; developed training materials; collaborated with end users and internal teams; supported documentation and ad-hoc project tasks.

Scrum Master at ATB Financial

Facilitated Agile ceremonies for cross-functional teams (8–12 developers/QA); coached teams on Agile principles; maintained product backlog, tracked sprint metrics (velocity, burndown, cycle time); coordinated with UX, DevOps, QA to ensure smooth delivery pipelines and timely releases; led Agile transformation initiatives.