I am a results-driven project manager and business technology analyst with over two decades of experience delivering large-scale programs across Retail, Energy, Healthcare, Banking, Logistics and Manufacturing. I have led end-to-end CRM, ERP, and platform integration initiatives, working with CFOs and CIOs to align strategy with execution, and I thrive in cross-functional teams to turn complex requirements into tangible results. I excel at establishing governance, optimizing processes, and driving data governance and software migrations (Salesforce, D365, MuleSoft) to achieve measurable improvements in delivery speed, data quality, and stakeholder satisfaction. I enjoy translating business needs into scalable solutions and coaching teams through agile delivery to achieve consistent success.

user1447127

I am a results-driven project manager and business technology analyst with over two decades of experience delivering large-scale programs across Retail, Energy, Healthcare, Banking, Logistics and Manufacturing. I have led end-to-end CRM, ERP, and platform integration initiatives, working with CFOs and CIOs to align strategy with execution, and I thrive in cross-functional teams to turn complex requirements into tangible results. I excel at establishing governance, optimizing processes, and driving data governance and software migrations (Salesforce, D365, MuleSoft) to achieve measurable improvements in delivery speed, data quality, and stakeholder satisfaction. I enjoy translating business needs into scalable solutions and coaching teams through agile delivery to achieve consistent success.

Available to hire

I am a results-driven project manager and business technology analyst with over two decades of experience delivering large-scale programs across Retail, Energy, Healthcare, Banking, Logistics and Manufacturing. I have led end-to-end CRM, ERP, and platform integration initiatives, working with CFOs and CIOs to align strategy with execution, and I thrive in cross-functional teams to turn complex requirements into tangible results.

I excel at establishing governance, optimizing processes, and driving data governance and software migrations (Salesforce, D365, MuleSoft) to achieve measurable improvements in delivery speed, data quality, and stakeholder satisfaction. I enjoy translating business needs into scalable solutions and coaching teams through agile delivery to achieve consistent success.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Language

English
Fluent

Work Experience

Project Manager at Equans
June 1, 2025 - Present
Led the full lifecycle implementation of One360 - Microsoft Dynamics 365 integration, including discovery, solution design, development, testing, deployment, and hyper-care support. Managed end-to-end project delivery, ensuring objectives, scope, budget, and timelines were met. Drove stakeholder alignment with CFO/CIO and led weekly/monthly service reviews to track progress and financial impact. Implemented governance for requirements tracking, change control, and delivery quality, and mentored multi-delivery teams across Salesforce, D365, MuleSoft integration, and release management.
Project Manager at Apple
March 1, 2023 - June 1, 2025
Directed a global Salesforce rollout spanning Enterprise Commercial, Enterprise Majors, Channel Partner and Education routes. Provided strategic guidance in planning and execution of 10+ capabilities, driving a $30M revenue uplift. Reduced delivery time by 25% through streamlined workflows and proactive resource allocation. Migrated 100,000+ customer records to Salesforce with zero data integrity issues and implemented automated workflows to improve operational efficiency.
Project Manager at Accenture
June 1, 2021 - January 1, 2023
Directed global end-to-end rollout programs across multiple regions, coordinating Salesforce, SAP, MuleSoft, and other platforms. Led a 30+ person cross-functional team, ensured alignment with product roadmaps, drove data governance, and oversaw release planning. Facilitated weekly service reviews with senior leaders to communicate progress, risks, dependencies, and financial impact.
Project Manager / Business Technology Analyst at Infosys
January 1, 2015 - July 1, 2021
Elicited requirements, mapped processes, estimated efforts, and led design and implementation of SFDC CRM cloud apps (OnTap, OnCall, OnPoint, WholeSeller, etc.). Managed testing and deployments for multiple cloud solutions, coordinating with clients such as TNT and Anheuser-Busch InBev. Conducted weekly service reviews, aligned on release calendars, and collaborated with cross-functional teams to optimize business processes and data migrations.

Education

Bachelor of Technology in Computer Science at KL University, India
January 11, 2030 - January 23, 2026

Qualifications

Salesforce Certified Administrator
January 11, 2030 - January 23, 2026
Salesforce Certified Sales Cloud & Service Cloud Consultant
January 11, 2030 - January 23, 2026
Six Sigma Green Belt
January 11, 2030 - January 23, 2026

Industry Experience

Retail, Energy & Utilities, Healthcare, Manufacturing, Professional Services, Software & Internet, Education, Media & Entertainment, Other

Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
See more