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Malgorzata Morzevic

Available to hire

Marketing Operations and Automation professional with 13+ years of experience across B2B and B2C environments, supporting global marketing teams through scalable processes, reliable data, and high-performing marketing…

About

Marketing Operations and Automation professional with 13+ years of experience across B2B and B2C environments, supporting global marketing teams through scalable processes, reliable data, and high-performing marketing technology stacks. Strong background in HubSpot, Salesforce, marketing automation, CRM integrations, reporting, and data governance, with a hands-on approach to enabling campaign execution and continuous process improvement.

Recognized for combining analytical thinking with a human, collaborative mindset, translating complex requirements into clear, efficient marketing operations that support business growth.

  • 13 years' experience
  • Joined January 2026

Languages

  • EnglishFluent
  • PolishFluent
  • RussianIntermediate
  • DutchIntermediate

Industry experience

  • Software & Internet
  • Retail
  • Professional Services
  • Education

Work experience· 6 roles

Senior Email Marketing Specialist · TUISep 2022 – Aug 2025 · 3 yrs

Supported multi channel campaign operations across email, push notifications, SMS, and browser push using Braze. Partnered with cross-functional teams (marketing, product, data) to improve deliverability, standardize reusable campaign components, and enhance platform capabilities. Contributed to marketing platform optimization, campaign performance analysis, and adoption of best practices across multiple markets. Used SQL in Snowflake to create and validate audience segments, support data quality checks, and enable accurate campaign targeting. Ensured consistent campaign setup and reporting accuracy to support performance analysis and decision making.

Email Marketing Specialist · Any-LampDec 2021 – Sep 2022 · 10 mos

Managed email marketing operations for 14 international e commerce stores. Designed and implemented marketing automation workflows to improve engagement, conversion, and customer retention. Supported campaign planning, execution, testing, and performance reporting across regions.

Marketing Automation Consultant · Engagement FactoryMar 2021 – Dec 2021 · 10 mos

Delivered marketing automation solutions in collaboration with project managers, strategists, and creative teams. Built campaign flows, webinar processes, landing pages, and forms, ensuring operational readiness and data tracking. Advised clients on best practices for automation setup, reporting, and lead management.

Marketing Operations Specialist · IrdetoJun 2018 – Oct 2019 · 1 yr 5 mos
Web & Digital Marketing Specialist EMEA · FLIR Systems Trading Belgium BVBAJun 2015 – Jun 2018 · 3 yrs 1 mo
Web Content Specialist · Fluke Europe B.V.Feb 2011 – May 2015 · 4 yrs 4 mos

Education· 5

BA (Hons) Three-Dimensional Design - Furniture and Interior Design · The University of Plymouth, UK2007 – 2010
International student exchange · Hokkaido College of Art and Design2008
BTEC Level 3 Diploma in Foundation Studies - Art & Design - 3D · Croydon College, UK2005 – 2007
NCFE Level 3 Certificate in Creative Craft - Photography · Croydon College, UK2005 – 2007

Certifications and awards· 6

Salesforce Marketing Cloud – Trailhead2030 – 2026
Direct Marketing Institute – DCMP2030 – 2026
Microsoft Dynamics 365: Digital Advertising & Marketing2030 – 2026
Google Analytics for Beginners2030 – 2026

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