I am a data analytics professional with hands-on experience in data science, statistical modeling, and visualization. I enjoy turning complex data into actionable insights that drive better decisions and improve service quality. In my roles across telecoms and e-commerce, I built predictive models, dashboards, and analytics solutions that boosted efficiency, compliance, and customer satisfaction.

Maame Aninkorah

I am a data analytics professional with hands-on experience in data science, statistical modeling, and visualization. I enjoy turning complex data into actionable insights that drive better decisions and improve service quality. In my roles across telecoms and e-commerce, I built predictive models, dashboards, and analytics solutions that boosted efficiency, compliance, and customer satisfaction.

Available to hire

I am a data analytics professional with hands-on experience in data science, statistical modeling, and visualization. I enjoy turning complex data into actionable insights that drive better decisions and improve service quality.

In my roles across telecoms and e-commerce, I built predictive models, dashboards, and analytics solutions that boosted efficiency, compliance, and customer satisfaction.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
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Language

English
Fluent
German
Beginner

Work Experience

Operations Associate (Part-Time) at Amazon Deutschland
October 1, 2025 - Present
Optimized package workflow for same-day delivery operations. Handled induction, stowing, picking, and route preparation with high accuracy. Managed driver debriefing, returns, and exception handling. Ensured data accuracy through package scrubbing and reprocessing.
Data/BI Analyst at National Communications Authority, Ghana
January 1, 2020 - January 1, 2024
Developed ML models forecasting congestion, reducing downtime by 28%. Optimized spectrum allocation, improving efficiency by 35% and ensuring 100% compliance. Applied NLP to 100,000+ complaints, driving 20% uplift in customer satisfaction KPIs. Delivered analytics on 5G readiness that accelerated policy adoption by 40%. Produced monthly regulatory reports on telecom performance. Designed dashboards analyzing 10,000+ annual complaints, cutting resolution time by 30%. Conducted spectrum utilization studies improving efficiency by 25%. Built compliance models boosting service quality KPIs by 15%. Investigated traffic data to detect fraud, preventing GHS 1.2M in revenue leakage annually.
Junior Data Analyst at Universal Motors, Ghana
January 1, 2017 - January 1, 2019
Built sales dashboards that helped increase vehicle sales by 10%. Identified key customer groups via segmentation, driving 12% increase in new purchases. Reduced inventory costs by 15% through data-driven stock monitoring. Improved after-sales service turnaround times, lifting satisfaction by 20%.

Education

MSc Data Analytics at Berlin School of Business & Innovation
January 11, 2030 - January 1, 2024
BSc Administration (Marketing and Data Analytics) at University of Ghana
January 1, 2013 - January 1, 2017

Qualifications

Data Protection Framework Policies
January 11, 2030 - January 23, 2026
Corporate Ethics & Emotional Intelligence
January 11, 2030 - January 23, 2026
SQL for Data Analytics
January 11, 2030 - January 23, 2026
Complete Data Analyst Bootcamp
January 11, 2030 - January 23, 2026

Industry Experience

Telecommunications, Professional Services, Government, Media & Entertainment