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Hi, I’m Gavin Dack, a Azure DevOps & Cloud Consultant with 10+ years’ experience delivering project-based cloud, DevOps, and observability solutions for SaaS, enterprise, and public-sector clients. I specialise in Azure platform engineering, Terraform-managed infrastructure, CI/CD enablement, and production observability, with a proven track record of delivering measurable outcomes including £250k+ infrastructure cost savings and a 75% MTTR reduction. I work independently on Outside IR35 engagements and enjoy knowledge transfer and handover on completion. I thrive on milestone-driven engagements, designing and implementing reusable infrastructure, automating incident workflows, and building production-grade monitoring integrated with ITSM tooling to improve reliability and scalability for mission-critical platforms.…Hi, I’m Gavin Dack, a Azure DevOps & Cloud Consultant with 10+ years’ experience delivering project-based cloud, DevOps, and observability solutions for SaaS, enterprise, and public-sector clients. I specialise in Azure platform engineering, Terraform-managed infrastructure, CI/CD enablement, and production observability, with a proven track record of delivering measurable outcomes including £250k+ infrastructure cost savings and a 75% MTTR reduction. I work independently on Outside IR35 engagements and enjoy knowledge transfer and handover on completion. I thrive on milestone-driven engagements, designing and implementing reusable infrastructure, automating incident workflows, and building production-grade monitoring integrated with ITSM tooling to improve reliability and scalability for mission-critical platforms.

Gavin Dack

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Hi, I’m Gavin Dack, a Azure DevOps & Cloud Consultant with 10+ years’ experience delivering project-based cloud, DevOps, and observability solutions for SaaS, enterprise, and public-sector clients. I specialise in Azure platform engineering, Terraform-managed infrastructure, CI/CD enablement, and production observability, with a proven track record of delivering measurable outcomes including £250k+ infrastructure cost savings and a 75% MTTR reduction. I work independently on Outside IR35 engagements and enjoy knowledge transfer and handover on completion. I thrive on milestone-driven engagements, designing and implementing reusable infrastructure, automating incident workflows, and building production-grade monitoring integrated with ITSM tooling to improve reliability and scalability for mission-critical platforms.…Hi, I’m Gavin Dack, a Azure DevOps & Cloud Consultant with 10+ years’ experience delivering project-based cloud, DevOps, and observability solutions for SaaS, enterprise, and public-sector clients. I specialise in Azure platform engineering, Terraform-managed infrastructure, CI/CD enablement, and production observability, with a proven track record of delivering measurable outcomes including £250k+ infrastructure cost savings and a 75% MTTR reduction. I work independently on Outside IR35 engagements and enjoy knowledge transfer and handover on completion. I thrive on milestone-driven engagements, designing and implementing reusable infrastructure, automating incident workflows, and building production-grade monitoring integrated with ITSM tooling to improve reliability and scalability for mission-critical platforms.

Available to hire

Hi, I’m Gavin Dack, a Azure DevOps & Cloud Consultant with 10+ years’ experience delivering project-based cloud, DevOps, and observability solutions for SaaS, enterprise, and public-sector clients. I specialise in Azure platform engineering, Terraform-managed infrastructure, CI/CD enablement, and production observability, with a proven track record of delivering measurable outcomes including £250k+ infrastructure cost savings and a 75% MTTR reduction. I work independently on Outside IR35 engagements and enjoy knowledge transfer and handover on completion.

I thrive on milestone-driven engagements, designing and implementing reusable infrastructure, automating incident workflows, and building production-grade monitoring integrated with ITSM tooling to improve reliability and scalability for mission-critical platforms.

Skills

Experience Level

Expert

Expert

Expert

Expert

Work Experience

Agile Delivery Consultant at sage (Contract)

November 1, 2025 - Present

Stabilised and improved delivery effectiveness within Cloud Operations during a large-scale cloud migration programme. Implemented standardised sprint cadence, governance, and delivery metrics aligned to migration milestones; introduced planning and dependency-management frameworks to improve cross-workstream predictability; removed blockers and escalated risks to enable consistent progress. Delivered repeatable delivery frameworks with documented handover to internal teams and formal knowledge transfer.

Azure DevOps Consultant at Burendo (Contract)

April 1, 2025 - October 1, 2025

Designed and delivered observability and monitoring capability for Azure-hosted platforms. Implemented Azure Monitor dashboards, alerts, and workbooks to improve reliability and cost visibility. Built reusable Terraform modules for monitoring and alerting across Dev, Test, and Production. Automated incident routing using Azure Logic Apps and ITSM integrations, reducing response times and alert noise. Transitioned delivered capability to operations teams through documentation and knowledge transfer.

Site Reliability Engineering Consultant at Shell Retail (Contract)

April 1, 2022 - April 1, 2025

Improved the reliability, scalability, and observability of Shell’s global loyalty platform. Implemented observability using New Relic, Dynatrace, and Application Insights to improve incident detection and resolution. Designed auto-scaling and performance optimisation for global customer campaigns. Improved resilience across Akamai CDN, SAP Hybris eCommerce, and Adobe Campaign Classic. Introduced SRE practices to strengthen SLAs, incident response, and post-incident remediation.

Multi-Cloud DevOps Consultant at Clevermed (Contract)

April 1, 2021 - April 1, 2022

Delivered secure, highly available infrastructure across Azure, AWS, and GCP. Designed and implemented CI/CD pipelines using Octopus Deploy to streamline application releases. Executed disaster recovery planning and resilience testing aligned with NHS compliance requirements. Provided documentation and knowledge transfer to internal teams and NHS stakeholders.

Senior OutSystems Platform Engineer at Charles River Laboratories

January 1, 2016 - January 1, 2021

Led OutSystems platform engineering initiatives to support enterprise application delivery, focusing on performance, security, and reliability of the platform.