Hi, I’m Ayesha Tarik. I’m a results-driven Project Manager with over 10 years of experience delivering customer-focused initiatives and enterprise SaaS implementations across manufacturing, automotive, pharmaceutical, and food & beverage sectors. I translate complex requirements into clear plans, guide cross-functional teams, and ensure high-quality solutions are delivered on time and within budget. I excel at building strong client relationships, managing change, and driving continuous improvement through QA, documentation, and process optimization. I thrive under pressure, keep stakeholders aligned, and communicate effectively to ensure successful outcomes and long-term value for clients.

Ayesha Tarik

Hi, I’m Ayesha Tarik. I’m a results-driven Project Manager with over 10 years of experience delivering customer-focused initiatives and enterprise SaaS implementations across manufacturing, automotive, pharmaceutical, and food & beverage sectors. I translate complex requirements into clear plans, guide cross-functional teams, and ensure high-quality solutions are delivered on time and within budget. I excel at building strong client relationships, managing change, and driving continuous improvement through QA, documentation, and process optimization. I thrive under pressure, keep stakeholders aligned, and communicate effectively to ensure successful outcomes and long-term value for clients.

Available to hire

Hi, I’m Ayesha Tarik. I’m a results-driven Project Manager with over 10 years of experience delivering customer-focused initiatives and enterprise SaaS implementations across manufacturing, automotive, pharmaceutical, and food & beverage sectors. I translate complex requirements into clear plans, guide cross-functional teams, and ensure high-quality solutions are delivered on time and within budget.

I excel at building strong client relationships, managing change, and driving continuous improvement through QA, documentation, and process optimization. I thrive under pressure, keep stakeholders aligned, and communicate effectively to ensure successful outcomes and long-term value for clients.

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Language

English
Fluent

Work Experience

Project Manager at VelocityEHS
June 1, 2023 - Present
Led end-to-end implementation of VelocityEHS software solutions for enterprise clients across manufacturing, automotive, pharmaceutical, and food & beverage sectors. Managed a portfolio of 15-20 concurrent projects, ensuring delivery within scope, budget, and timeline while maintaining high client satisfaction. Directed cross-functional teams of Implementation Consultants and Specialists, coordinating efforts across internal SMEs and client stakeholders. Conducted project status meetings, maintained detailed documentation (minutes, action logs, risk registers), and supported client-side change management initiatives. Oversaw QA testing of system configurations and customizations to ensure alignment with client requirements and technical standards. Delivered regular reporting on project performance, revenue milestones, and internal metrics to senior leadership. Collaborated on cost estimation and scope for enhancements, statements of work, and change orders. Contributed to process impro
Project Manager, Onboarding at VelocityEHS
May 1, 2022 - June 1, 2023
Primary point of contact for new clients during onboarding; partnered with Sales, Customer Success, and Technical Support to design customized onboarding plans aligned with each client’s business goals. Managed multiple onboarding and implementation projects simultaneously, prioritizing tasks to meet deadlines and stakeholder expectations. Facilitated kickoff meetings to define scope, timelines, milestones, and deliverables. Coordinated with technical teams to configure software solutions, troubleshoot issues, and provide ongoing onboarding support. Delivered live and virtual training sessions, led all client-facing communications, and promoted early product adoption to drive value from day one.
Customer Care Team Lead at VelocityEHS
February 1, 2018 - May 1, 2022
Championed customer satisfaction by continuously improving internal processes and tools, analyzing team performance metrics, and ensuring service objectives were consistently met. Acted as a mentor and coach, onboarding new hires and fostering a positive team culture. Monitored CSAT scores, identified areas for improvement, and coordinated with cross-functional teams to enhance the overall customer experience. Oversaw system performance, proactively addressed technical issues, and contributed to training and knowledge sharing. Built and maintained strong customer relationships and delivered product training to maximize solution value.
Support Analyst at VelocityEHS
July 1, 2015 - February 1, 2018
Delivered expert technical and product guidance to customers, partners, and internal teams. Resolved complex issues via phone, email, and ticketing systems within defined SLAs. Diagnosed root causes, prioritized tasks, and coordinated issue escalations across internal teams to ensure efficient problem resolution. Documented lessons learned to strengthen the knowledge base and contributed to ongoing cross-functional initiatives and software deployments.

Education

Professional Degree in Infrastructure Analysis at NetSoft School of Technology
January 11, 2030 - January 23, 2026

Qualifications

Project Management Professional (PMP)
January 11, 2030 - January 23, 2026
Scrum Master Certified
January 11, 2030 - January 23, 2026
Microsoft Certified Professional
January 11, 2030 - January 23, 2026
Microsoft Certified Solutions Expert: Cloud Platform and Infrastructure
January 11, 2030 - January 23, 2026
Microsoft Certified Solutions Associate: Office 365
January 11, 2030 - January 23, 2026
Charter Member
January 11, 2030 - January 23, 2026

Industry Experience

Manufacturing, Software & Internet, Professional Services, Life Sciences, Healthcare