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Hi there, I’m Sophia Nabadda, a Project Manager and Agile Delivery Lead based in Dallas. I translate business goals into scalable technology solutions and lead cross-functional teams across healthcare, technology, and digital marketing to drive efficiency, quality, and exceptional customer experiences. I’m skilled at requirements elicitation, roadmap planning, risk management, and end-to-end SDLC oversight, with a proven ability to align stakeholders and deliver measurable improvements. I value clear communication, structured documentation, and collaborative leadership with product, engineering, operations, and executives.…Hi there, I’m Sophia Nabadda, a Project Manager and Agile Delivery Lead based in Dallas. I translate business goals into scalable technology solutions and lead cross-functional teams across healthcare, technology, and digital marketing to drive efficiency, quality, and exceptional customer experiences. I’m skilled at requirements elicitation, roadmap planning, risk management, and end-to-end SDLC oversight, with a proven ability to align stakeholders and deliver measurable improvements. I value clear communication, structured documentation, and collaborative leadership with product, engineering, operations, and executives.

Sophia Nabadda

Project Manager, Content Producer, Content Creator, +1

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Hi there, I’m Sophia Nabadda, a Project Manager and Agile Delivery Lead based in Dallas. I translate business goals into scalable technology solutions and lead cross-functional teams across healthcare, technology, and digital marketing to drive efficiency, quality, and exceptional customer experiences. I’m skilled at requirements elicitation, roadmap planning, risk management, and end-to-end SDLC oversight, with a proven ability to align stakeholders and deliver measurable improvements. I value clear communication, structured documentation, and collaborative leadership with product, engineering, operations, and executives.…Hi there, I’m Sophia Nabadda, a Project Manager and Agile Delivery Lead based in Dallas. I translate business goals into scalable technology solutions and lead cross-functional teams across healthcare, technology, and digital marketing to drive efficiency, quality, and exceptional customer experiences. I’m skilled at requirements elicitation, roadmap planning, risk management, and end-to-end SDLC oversight, with a proven ability to align stakeholders and deliver measurable improvements. I value clear communication, structured documentation, and collaborative leadership with product, engineering, operations, and executives.

Available to hire

Hi there, I’m Sophia Nabadda, a Project Manager and Agile Delivery Lead based in Dallas. I translate business goals into scalable technology solutions and lead cross-functional teams across healthcare, technology, and digital marketing to drive efficiency, quality, and exceptional customer experiences.

I’m skilled at requirements elicitation, roadmap planning, risk management, and end-to-end SDLC oversight, with a proven ability to align stakeholders and deliver measurable improvements. I value clear communication, structured documentation, and collaborative leadership with product, engineering, operations, and executives.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Language

English

Fluent

Work Experience

Project Manager at GoHealth

July 1, 2022 - Present

Lead multiple concurrent initiatives across enrollment platforms, CRM workflows, and internal operations tools, coordinating product owners, architects, developers, QA, and operations to deliver enhancements that support member enrollment, agent productivity, and compliance requirements. Conduct end-to-end discovery through stakeholder interviews and workshops, translating ambiguous business needs into epics, user stories, acceptance criteria, and process maps. Own program-level planning, building roadmaps, managing dependencies, and ensuring alignment with portfolio priorities, budget, and regulatory timelines. Drive Agile delivery, monitor velocity and quality, and partner with cybersecurity and compliance teams to embed privacy and audit controls.

Project Manager at Acer America

May 1, 2019 - June 1, 2022

Managed cross-functional projects focused on modernizing internal operations, service workflows, and customer-facing portals, coordinating engineering, infrastructure, support, and business stakeholders from initiation through deployment. Led structured requirements sessions translating business rules into BRDs, FRDs, user stories, and traceability matrices. Developed detailed project plans, monitored progress to stay within scope, schedule, and budget, and facilitated Agile ceremonies across multiple teams.

Project Manager at Merkle

March 1, 2017 - April 1, 2019

Supported digital transformation and marketing technology initiatives for enterprise clients, delivering data-driven customer experience solutions on time and within scope. Led requirement discovery and analysis across stakeholders, documenting campaigns, segmentation, personalization, and integration needs as user stories and functional specs. Coordinated enhancements to marketing platforms, CMS, and data integrations, and managed day-to-day Agile delivery activities including sprint planning, backlog grooming, and stakeholder showcases.