Hi, I’m Jennifer Ivana Widjaja. I am a results-driven business development professional based in Jakarta, Indonesia, with a proven track record of building lasting relationships with customers, consistently exceeding sales targets, and delivering exceptional pre- and post-sales support. I thrive in deadline-driven environments and take pride in providing high-quality customer care that leads to loyalty and long-term satisfaction. With experience across travel and tourism, hospitality, and professional services, I’ve led initiatives in sales enablement, marketing strategy, budgeting and forecasting, and cross-functional collaboration to drive profitability. I’m passionate about turning opportunities into growth, developing strategic partnerships, and delivering positive customer experiences.

Jennifer Ivana Widjaja

Hi, I’m Jennifer Ivana Widjaja. I am a results-driven business development professional based in Jakarta, Indonesia, with a proven track record of building lasting relationships with customers, consistently exceeding sales targets, and delivering exceptional pre- and post-sales support. I thrive in deadline-driven environments and take pride in providing high-quality customer care that leads to loyalty and long-term satisfaction. With experience across travel and tourism, hospitality, and professional services, I’ve led initiatives in sales enablement, marketing strategy, budgeting and forecasting, and cross-functional collaboration to drive profitability. I’m passionate about turning opportunities into growth, developing strategic partnerships, and delivering positive customer experiences.

Available to hire

Hi, I’m Jennifer Ivana Widjaja. I am a results-driven business development professional based in Jakarta, Indonesia, with a proven track record of building lasting relationships with customers, consistently exceeding sales targets, and delivering exceptional pre- and post-sales support. I thrive in deadline-driven environments and take pride in providing high-quality customer care that leads to loyalty and long-term satisfaction.

With experience across travel and tourism, hospitality, and professional services, I’ve led initiatives in sales enablement, marketing strategy, budgeting and forecasting, and cross-functional collaboration to drive profitability. I’m passionate about turning opportunities into growth, developing strategic partnerships, and delivering positive customer experiences.

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Work Experience

Vice President at Dreamworld Tour & Travel
March 1, 2023 - Present
Oversee day-to-day operations, monitor staff performance to ensure efficient operations and high-quality customer service; identify growth opportunities and revise marketing strategies to maximize profitability; implement productivity improvements and contribute to sales growth.
Manager – Virtual Office at The Executive Centre
May 1, 2014 - January 31, 2020
Drove short-term and advanced promotional planning; analyzed performance including budgeting and forecasting; achieved monthly sales targets for new and renewal clients; prepared budget and performance reports; collaborated with law firms and partners to boost team sales and establish partnerships; created and launched online and offline marketing strategies; resolved customer inquiries and complaints empathetically; managed client orders from inquiry to contracting.
Inbound Sales Promotion at JTB Australia Pty Ltd
January 1, 2012 - November 30, 2013
Established and maintained partnerships with various vendors; negotiated prices, booking terms and service agreements; responded to inquiries professionally; converted inquiries into closed deals by creating tailor-made package tours; upsold new products and services to generate additional revenue.
Food and Beverage Assistant Manager at Amora Hotel Jamison Sydney
November 1, 2009 - December 31, 2011
Set ballrooms according to event type and service standards; assisted with catering event prep, setup, and service; cleared and reset tables; presented menus and answered questions; demonstrated enthusiasm and knowledge about the menu and products; supported other F&B areas as needed; built positive working relationships to reach business goals.

Education

Diploma of Tourism at Central College Sydney
January 11, 2030 - January 1, 2011
Bachelor of Business – International Hotel & Resort Management at Blue Mountains Hotel School
January 11, 2030 - January 1, 2009
Diploma of Hospitality Management at Blue Mountains Hotel School
January 11, 2030 - January 1, 2008

Qualifications

Add your qualifications or awards here.

Industry Experience

Travel & Hospitality, Professional Services