Experience Level
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Advanced
German
Beginner
Work Experience
Senior Associate – Client Operations Management at BNY Mellon Poland Sp. z o.o.
July 1, 2022 - PresentDaily client contact, preparing and checking documentation and monthly client reports, ensuring accuracy and timeliness while maintaining compliance with internal controls.
Supervisor - Fund Accounting at BNY Mellon Poland Sp. z o.o.
April 1, 2020 - June 30, 2022Supervised fund accounting activities, ensured accuracy of records and timely delivery of reporting, and supported continuous process improvements.
Corporate Actions Specialist – Team Leader Deputy at Credit Suisse Poland Sp. z o.o.
August 1, 2019 - March 31, 2020Reviewed and approved events, reconciled data across systems, worked to daily deadlines, and provided daily support to the Team Leader.
Corporate Actions Specialist – Supervisor and Trainer at Credit Suisse Poland Sp. z o.o.
May 1, 2018 - March 1, 2020Supervised and trained new employees; reviewed and approved events; data reconciliation across systems; daily deadlines.
Corporate Actions Specialist – Supervisor & Trainer at Credit Suisse Poland Sp. z o.o.
May 1, 2018 - March 31, 2020Supervised and trained new employees; reviewed events, reconciled data across systems, met daily deadlines.
Corporate Actions Specialist at Credit Suisse Poland Sp. z o.o.
January 1, 2017 - April 30, 2018Reviewed events and reconciled data across systems under tight deadlines.
Senior Investor Relations Representative at BNY Mellon (Poland)
March 1, 2016 - December 31, 2016Verified contacts, statements and wires; interacted with Fund Manager, staff, Investors & prospective Investors; reviewed investor subscriptions, redemptions and transfers.
Investor Relations Administrator at BNY Mellon (Poland)
September 1, 2014 - February 29, 2016Processed and maintained partnership registers and fund documentation; ensured eligibility, compliance and AML guidelines during investor-related transactions.
Orange Customer Service at Orange Poland
August 1, 2013 - August 31, 2014Cession of business clients; checked payments, invoices and adjustments; sent reminders and processed/sent agreements to clients.
Back Office Senior Consultant at Call Center Inter Galactica in Wrocław
January 1, 2013 - August 31, 2013After-sales service to customers; contact with clients; information about orders; training of new employees.
Customs Specialist at DHL Express
August 1, 2012 - October 31, 2012Completed documents for customs clearance; contacted customers regarding customs clearance; cooperation with Customs to control package contents.
Accounts Receivable Specialist at Ernst & Young GSS
April 1, 2012 - July 31, 2012Accounting of receivables for Germany, Austria and Switzerland; input control; mail contact with customers; invoicing and reminders; support to Accounts Payable and Dunning.
Marketing Department Intern at Szkoła Inwestowania
January 1, 2012 - February 1, 2012Practice in the marketing department.
Marketing Department Practice at Szkoła Inwestowania
January 1, 2012 - February 29, 2012Internship in the marketing department.
Consultant for Customer Service at Call Center Inter Galactica in Częstochowa
July 1, 2011 - September 1, 2011Customer service consultant; selling additional services connected with telecommunications.
Customer Service Consultant at Call Center Inter Galactica in Częstochowa
July 1, 2011 - September 30, 2011Consultant for customer service; selling additional telecommunications services.
Customer Service Consultant at Call Center Inter Galactica in Wrocław
November 1, 2010 - February 1, 2011Customer service consultant; telecommunications contract extensions.
Customer Service Consultant – Telecommunications at Call Center Inter Galactica in Wrocław
November 1, 2010 - February 28, 2011Customer service consultant; telecommunications contract extensions.
Education
Bachelor at Wrocław University of Technology
October 1, 2007 - June 1, 2011BA at University of Wrocław, Faculty of Law, Administration and Economics
October 1, 2006 - October 1, 2011Master's degree in Management at Wrocław University of Technology, Faculty of Computer Science and Management
October 1, 2007 - June 1, 2011Bachelor of Arts in Economics at University of Wrocław, Faculty of Law, Administration and Economics
October 1, 2006 - October 1, 2011Qualifications
ACERT English Certificate
January 11, 2030 - January 24, 2026PADI Open Water Diver (OWD)
January 11, 2030 - January 24, 2026ACERT English Certificate
January 11, 2030 - January 24, 2026PADI Open Water Diver (OWD)
January 11, 2030 - January 24, 2026Industry Experience
Financial Services, Professional Services, Telecommunications, Software & Internet, Media & Entertainment
Experience Level
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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