I am a versatile technology professional with 15+ years of experience leading technical teams and solving complex problems. I excel at designing scalable systems, running cutting-edge platforms, and driving client engagement by bridging communications between technical and non-technical stakeholders. I am an expert problem solver, change manager, presenter, and negotiator who builds strategic partnerships and fosters collaboration across organizations. I enjoy mentoring others and delivering reliable, high-uptime infrastructure through automation and best practices.

Tapan Shah

I am a versatile technology professional with 15+ years of experience leading technical teams and solving complex problems. I excel at designing scalable systems, running cutting-edge platforms, and driving client engagement by bridging communications between technical and non-technical stakeholders. I am an expert problem solver, change manager, presenter, and negotiator who builds strategic partnerships and fosters collaboration across organizations. I enjoy mentoring others and delivering reliable, high-uptime infrastructure through automation and best practices.

Available to hire

I am a versatile technology professional with 15+ years of experience leading technical teams and solving complex problems. I excel at designing scalable systems, running cutting-edge platforms, and driving client engagement by bridging communications between technical and non-technical stakeholders.

I am an expert problem solver, change manager, presenter, and negotiator who builds strategic partnerships and fosters collaboration across organizations. I enjoy mentoring others and delivering reliable, high-uptime infrastructure through automation and best practices.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
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Language

English
Fluent

Work Experience

DevOps Engineer at Betr
May 1, 2023 - Present
Leading DevOps initiatives from Windsor, automating infrastructure using Terraform and SaltStack, and migrating production environments to AWS. Serves as the front-line technology liaison with managers and internal teams, planning infrastructure migrations, implementing best practices for software applications on AWS, and enabling scalable, reliable cloud operations.
DevOps Engineer at FansUnite Entertainment Inc
January 1, 2022 - May 1, 2023
Automated infrastructure with IAC (Terraform) and configuration management. Recreated environments via code, advised on AWS best practices, and led infrastructure migrations to the cloud. Acted as the primary technical contact for development teams and management, including secret management using HashiCorp Vault.
Sr. Systems Administrator at InfoDesk Inc
April 1, 2020 - January 31, 2022
Hired to align IT with business goals; promoted to lead IT team, improving efficiency via SOPs and infrastructure as code. Planned and executed AWS migrations, collaborated with developers on cloud best practices, mentored junior staff, and managed on-call rotations. Implemented scalable Linux/Windows environments and VPN-related solutions.
Sr. Systems Administrator at Infodesk India Pvt Ltd
January 1, 2019 - April 30, 2020
Led IT operations in Vadodara with a focus on building scalable AWS-based environments, SOP-driven processes, and cross-team collaboration to align IT with business goals. Implemented IaC practices and supported production systems across multiple environments.
Systems Engineer at Infodesk India Pvt Ltd
January 1, 2017 - January 31, 2019
Worked with developers and operations to implement best practices for software applications in AWS, rebuild environments using infrastructure as code, and support scalable distributed systems. Gained hands-on experience with Wildfly, Jboss, and Artemis, and mentored junior team members.
Systems Administrator at Investis Corporate Communications Pvt Ltd
March 1, 2015 - September 30, 2016
Designed redundant, scalable, and secure production infrastructure to support web requests and uptime for critical systems. Migrated data center infrastructure to AWS, implemented monitoring, change management, capacity planning, and 24x7 on-call coverage.
Systems Administrator at Brainworks Solutions
July 1, 2014 - March 31, 2015
Optimized existing infrastructure to reduce outages, implemented SOPs for faster outage resolution, and configured SIP/VoIP dialer (ViciDial). Automated backups, optimized MySQL databases, and secured internet access via SQUID proxy with bandwidth controls.
Systems Administrator at eClinicalWoks
October 1, 2013 - July 31, 2014
Supported real-time 24/7 systems used by government agencies and Fortune 500 clients. Implemented and maintained monitoring (WhatsUpGold, Solarwinds), documented procedures, and managed Linux/Windows servers with firewall and SNMP configurations.
Systems Administrator at Ritvi Infotech
July 1, 2008 - September 30, 2010
Provided 24/7 system administration, gained RHCE exposure, and supported real-time environments for clients. Built foundational Linux/Windows infrastructure and contributed to operational stability.
Systems Administrator at Ritvi Infotech
December 1, 2006 - July 31, 2008
Early-career role focusing on maintaining server environments, learning open-source technologies, and supporting daily IT operations.
Senior Systems Administrator at Ritvi Infotech
July 1, 2008 - September 1, 2010
Supported real-time 24/7 systems, mentored junior staff, and led IT operations focus on reliability and problem solving; detailed experience across Windows/Linux servers and firewall management.

Education

B.Tech. - Mechanical Engineering at R.V.D University, Udaipur
January 11, 2030 - January 25, 2026
B.Tech. - Mechanical Engineering at R.V.D University, Udaipur
January 11, 2030 - January 25, 2026

Qualifications

AWS Certified Security - Specialty
January 11, 2030 - January 25, 2026
AWS Certified SysOps Administrator - Associate
January 11, 2030 - January 25, 2026
HashiCorp Certified Terraform Associate (003)
January 11, 2030 - January 25, 2026
AWS Certified Solutions Architect - Associate
January 11, 2030 - January 25, 2026
Red Hat Certified Engineer (RHCE)
January 11, 2030 - January 25, 2026
ITIL Foundation v3
January 11, 2030 - January 25, 2026
SolarWinds Certified Professional
January 11, 2030 - January 25, 2026
VMware - Cloud Associate
January 11, 2030 - January 25, 2026
VMware - DCV Associate
January 11, 2030 - January 25, 2026
AWS certified Security - Speciality
January 11, 2030 - January 25, 2026
AWS Certified SysOps Administrator - Associate
January 11, 2030 - January 25, 2026
HashiCorp Certified Terraform Associate (003)
January 11, 2030 - January 25, 2026
AWS certified solution Architecture - Associate
January 11, 2030 - January 25, 2026
Red Hat Certified Engineer
January 11, 2030 - January 25, 2026
ITIL Foundation V3
January 11, 2030 - January 25, 2026
Solarwinds Certified Professional
January 11, 2030 - January 25, 2026
VMware - Cloud Associate
January 11, 2030 - January 25, 2026
VMware - DCV Associate
January 11, 2030 - January 25, 2026

Industry Experience

Software & Internet, Professional Services, Media & Entertainment