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I am Desiree Jasmin Schurter, a seasoned senior business administration professional with extensive experience on corporate boards and in financial services, international operations, administration and client retention. I excel at strategic planning, organization and building strong relationships with suppliers and service providers. My track record shows a capacity to manage complex projects, coordinate cross-functional teams and deliver results across diverse markets. I am fluent in multiple languages, comfortable collaborating across Malta, Switzerland and international contexts, and I bring a proactive, entrepreneurial mindset to every engagement.…I am Desiree Jasmin Schurter, a seasoned senior business administration professional with extensive experience on corporate boards and in financial services, international operations, administration and client retention. I excel at strategic planning, organization and building strong relationships with suppliers and service providers. My track record shows a capacity to manage complex projects, coordinate cross-functional teams and deliver results across diverse markets. I am fluent in multiple languages, comfortable collaborating across Malta, Switzerland and international contexts, and I bring a proactive, entrepreneurial mindset to every engagement.

Desiree Jasmin Schurter

Executive Producer, Production Manager, Content Producer, +2

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I am Desiree Jasmin Schurter, a seasoned senior business administration professional with extensive experience on corporate boards and in financial services, international operations, administration and client retention. I excel at strategic planning, organization and building strong relationships with suppliers and service providers. My track record shows a capacity to manage complex projects, coordinate cross-functional teams and deliver results across diverse markets. I am fluent in multiple languages, comfortable collaborating across Malta, Switzerland and international contexts, and I bring a proactive, entrepreneurial mindset to every engagement.…I am Desiree Jasmin Schurter, a seasoned senior business administration professional with extensive experience on corporate boards and in financial services, international operations, administration and client retention. I excel at strategic planning, organization and building strong relationships with suppliers and service providers. My track record shows a capacity to manage complex projects, coordinate cross-functional teams and deliver results across diverse markets. I am fluent in multiple languages, comfortable collaborating across Malta, Switzerland and international contexts, and I bring a proactive, entrepreneurial mindset to every engagement.

Available to hire

I am Desiree Jasmin Schurter, a seasoned senior business administration professional with extensive experience on corporate boards and in financial services, international operations, administration and client retention. I excel at strategic planning, organization and building strong relationships with suppliers and service providers.

My track record shows a capacity to manage complex projects, coordinate cross-functional teams and deliver results across diverse markets. I am fluent in multiple languages, comfortable collaborating across Malta, Switzerland and international contexts, and I bring a proactive, entrepreneurial mindset to every engagement.

Language

German

Advanced

English

Fluent

French

Advanced

Italian

Advanced

Spanish; Castilian

Intermediate

Maltese

Advanced

Work Experience

VIP Account Manager - German, French, Italian Speaking at Roksol Ltd

October 1, 2022 - November 30, 2024

Managing a portfolio of high value player accounts to retain or increase spend; monitoring and analysing player activity to identify drops and spikes; scheduling contacts and promotions for client retention, growth and reactivation; monitoring portfolio performance and KPIs; handling escalations via phone and email (including account closures, responsible gaming, SOW/SOF, technical issues, bonuses and payments); increasing product and brand knowledge and educating clients on new features to maximise value.

Senior Legal & Corporate Admin at Zedra Malta Corporate Services Ltd. (formerly Quaestum Corporate Services Ltd)

February 1, 2015 - February 28, 2021

Developed operations and HR for a local boutique firm enabling its takeover by an international group; managed internal payroll, recruitment and staff training; contributed to board meetings, approved financial statements and drafted business agreements; acted as Company Secretary for client companies, fielded board minutes and statutory filings; managed onboarding, incorporations, voluntary liquidations, yacht registrations, transfer of ownerships, yacht leasing, crew administration, invoicing, debt collection and share transfers; maintained relationships with international high-net-worth clients ensuring 100% business retention; identified and developed new business opportunities.

PA to Director at EJZ Comprehensive Business Services Ltd. / Malta

May 1, 2013 - February 28, 2015

Provided administrative support and deputised for the director; managed and optimised office operations for efficiency; organised travel and accommodation; compiled time management reports and handled business intelligence; edited and translated website content and external communications; conducted background research on new clients and handled client queries as a point of contact for external stakeholders; responsible for invoicing and petty cash.

Administration Executive at Sense of Nature Ltd. / Malta

February 1, 2012 - May 31, 2013

Collaborated across departments during startup phase; drafted and implemented standard operating procedures to streamline operations; managed international logistics and supported CFO with reconciliations, daily cash transactions, invoicing and financial reporting; supported Marketing with content creation, translations, branding and advertising projects.

Back-office Operations Executive & Sales Support Officer at RTFX Ltd. / Malta

July 1, 2009 - July 31, 2011

Represented the company at international events; generated qualified leads and transitioned them to real accounts; managed due diligence for forex account openings; refined back-office procedures; planned meetings and events; arranged VIP travel; translated documentation and marketing material; supported English, German, French and Italian markets; maintained client database and produced daily stock market briefings.