Mohd Shahrezzad Niazman
I am a dedicated concierge with a passion for guest experience and service excellence. With experience at JLL and UOA Group, I thrive in fast-paced environments and take pride in making every guest feel welcomed.
About
I am a dedicated concierge with a passion for guest experience and service excellence. With experience at JLL and UOA Group, I thrive in fast-paced environments and take pride in making every guest feel welcomed.
I am eager to grow with a reputable company like yours, learn new systems, and contribute to the team’s success with my upbeat, professional approach and strong problem-solving and teamwork skills. I believe in building genuine connections with guests and colleagues, and I always strive to exceed expectations through proactive service and a positive attitude.
- 5 years' experience
- Joined January 2026
Skills· 7
Languages
- MalayIntermediate
- EnglishIntermediate
Industry experience
- Travel & Hospitality
- Professional Services
More experts in Klang, Malaysia
Work experience
Welcome guests at the front desk with personalized greetings, manage guest & VIP registration, lead guest engagement as the main point of contact, and address guest concerns, comments, and complaints with discretion and urgency.
Greet visitors entering the reception area; assist with programming access cards for tenants and visitors; ensure visitors return cards to the reception; maintain a tidy and well-maintained reception.
Verify scanned documents against source documents; adjust documents to align with scanner requirements; meet daily production goals; perform other duties as assigned.
Education
Certifications and awards
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