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I am a dedicated concierge with a passion for guest experience and service excellence. With experience at JLL and UOA Group, I thrive in fast-paced environments and take pride in making every guest feel welcomed. I am eager to grow with a reputable company like yours, learn new systems, and contribute to the team's success with my upbeat, professional approach and strong problem-solving and teamwork skills. I believe in building genuine connections with guests and colleagues, and I always strive to exceed expectations through proactive service and a positive attitude.…I am a dedicated concierge with a passion for guest experience and service excellence. With experience at JLL and UOA Group, I thrive in fast-paced environments and take pride in making every guest feel welcomed. I am eager to grow with a reputable company like yours, learn new systems, and contribute to the team's success with my upbeat, professional approach and strong problem-solving and teamwork skills. I believe in building genuine connections with guests and colleagues, and I always strive to exceed expectations through proactive service and a positive attitude.

Mohd Shahrezzad Niazman

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I am a dedicated concierge with a passion for guest experience and service excellence. With experience at JLL and UOA Group, I thrive in fast-paced environments and take pride in making every guest feel welcomed. I am eager to grow with a reputable company like yours, learn new systems, and contribute to the team's success with my upbeat, professional approach and strong problem-solving and teamwork skills. I believe in building genuine connections with guests and colleagues, and I always strive to exceed expectations through proactive service and a positive attitude.…I am a dedicated concierge with a passion for guest experience and service excellence. With experience at JLL and UOA Group, I thrive in fast-paced environments and take pride in making every guest feel welcomed. I am eager to grow with a reputable company like yours, learn new systems, and contribute to the team's success with my upbeat, professional approach and strong problem-solving and teamwork skills. I believe in building genuine connections with guests and colleagues, and I always strive to exceed expectations through proactive service and a positive attitude.

Available to hire

I am a dedicated concierge with a passion for guest experience and service excellence. With experience at JLL and UOA Group, I thrive in fast-paced environments and take pride in making every guest feel welcomed.

I am eager to grow with a reputable company like yours, learn new systems, and contribute to the team’s success with my upbeat, professional approach and strong problem-solving and teamwork skills. I believe in building genuine connections with guests and colleagues, and I always strive to exceed expectations through proactive service and a positive attitude.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Language

Malay

Intermediate

English

Intermediate

Work Experience

Concierge at JLL (Menara Affin TRX)

January 1, 2023 - Present

Welcome guests at the front desk with personalized greetings, manage guest & VIP registration, lead guest engagement as the main point of contact, and address guest concerns, comments, and complaints with discretion and urgency.

Front Desk Receptionist at UOA Group

June 1, 2021 - December 1, 2022

Greet visitors entering the reception area; assist with programming access cards for tenants and visitors; ensure visitors return cards to the reception; maintain a tidy and well-maintained reception.

Data Entry at Iron Mountain

April 1, 2021 - June 1, 2021

Verify scanned documents against source documents; adjust documents to align with scanner requirements; meet daily production goals; perform other duties as assigned.