I am a customer-focused sales and retail professional with hands-on experience in retail sales, customer service, cold calling, and administrative support. I am reliable, adaptable, and detail-oriented, with strong communication skills and the ability to work effectively in fast-paced environments. I have a proven track record of meeting sales targets, managing CRM systems, processing transactions, and delivering high-quality customer experiences, while supporting showroom operations and collaborating with teams.

STELA MAE C. LABRADO

I am a customer-focused sales and retail professional with hands-on experience in retail sales, customer service, cold calling, and administrative support. I am reliable, adaptable, and detail-oriented, with strong communication skills and the ability to work effectively in fast-paced environments. I have a proven track record of meeting sales targets, managing CRM systems, processing transactions, and delivering high-quality customer experiences, while supporting showroom operations and collaborating with teams.

Available to hire

I am a customer-focused sales and retail professional with hands-on experience in retail sales, customer service, cold calling, and administrative support. I am reliable, adaptable, and detail-oriented, with strong communication skills and the ability to work effectively in fast-paced environments. I have a proven track record of meeting sales targets, managing CRM systems, processing transactions, and delivering high-quality customer experiences, while supporting showroom operations and collaborating with teams.

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Language

English
Fluent
Tagalog
Advanced

Work Experience

Sales Representative at Honda Des Inc.
January 1, 2024 - June 1, 2025
Assisted customers with product selection to meet needs and budget, improving customer satisfaction. Explained product features, pricing, and promotions to support informed purchasing decisions. Achieved individual and team sales targets through effective selling techniques. Processed sales documentation accurately and maintained organized records. Conducted follow-ups to encourage repeat business and customer loyalty. Supported daily showroom operations and collaborated with team members.
Cold Caller / Appointment Setter at AGPH
May 1, 2023 - December 1, 2023
Contacted prospective customers to generate leads and qualify sales opportunities. Identified customer needs and scheduled appointments for senior sales representatives. Addressed objections professionally to maintain engagement and trust. Updated CRM systems with accurate call notes and follow-up actions.
Human Resource Administrative Intern at Municipality of Balamban – HR Department
September 1, 2022 - December 1, 2022
Maintained confidential employee records and filing systems. Assisted with recruitment documentation and onboarding processes. Prepared reports, presentations, and HR correspondence. Managed emails, phone calls, and meeting schedules.

Education

Bachelor of Science in Information Technology at Consolatrix College of Toledo City Inc., Philippines
January 11, 2030 - January 1, 2023

Qualifications

Onsite Salesmanship Training – Honda Philippines Inc.
January 1, 2025 - January 25, 2026
Google UX Design Professional Certificate
January 1, 2023 - January 25, 2026

Industry Experience

Retail, Consumer Goods, Professional Services