Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

I'm a senior IT professional with over a decade of hands-on experience delivering reliable technology solutions in medical and office environments. I thrive in collaborative teams and consistently exceed goals while meeting deadlines. I'm excited to transition into an industry I'm passionate about, bringing strong skills in hardware, software, networking, and user training, plus fluency in English and Spanish, to support operations and customer success.…I'm a senior IT professional with over a decade of hands-on experience delivering reliable technology solutions in medical and office environments. I thrive in collaborative teams and consistently exceed goals while meeting deadlines. I'm excited to transition into an industry I'm passionate about, bringing strong skills in hardware, software, networking, and user training, plus fluency in English and Spanish, to support operations and customer success.

user1451743

Project Manager, Production Manager, Content Producer, +2





I'm a senior IT professional with over a decade of hands-on experience delivering reliable technology solutions in medical and office environments. I thrive in collaborative teams and consistently exceed goals while meeting deadlines. I'm excited to transition into an industry I'm passionate about, bringing strong skills in hardware, software, networking, and user training, plus fluency in English and Spanish, to support operations and customer success.…I'm a senior IT professional with over a decade of hands-on experience delivering reliable technology solutions in medical and office environments. I thrive in collaborative teams and consistently exceed goals while meeting deadlines. I'm excited to transition into an industry I'm passionate about, bringing strong skills in hardware, software, networking, and user training, plus fluency in English and Spanish, to support operations and customer success.

Available to hire

I’m a senior IT professional with over a decade of hands-on experience delivering reliable technology solutions in medical and office environments. I thrive in collaborative teams and consistently exceed goals while meeting deadlines.

I’m excited to transition into an industry I’m passionate about, bringing strong skills in hardware, software, networking, and user training, plus fluency in English and Spanish, to support operations and customer success.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Spanish; Castilian

Fluent

Work Experience

IT Manager at RGS Medical Group

November 1, 1997 - July 1, 2008

Promoted from data entry role to IT Manager over 12 years. Implemented multiple software programs, troubleshot issues, and trained employees on their use. Created and maintained an automated phone system with after-hours call routing. Disassembled and rebuilt hardware including servers, workstations, tablets, and handheld devices while ensuring compliance with OSHA regulations and criteria.

Front Office Coordinator at Synergy Medical Group

August 1, 2008 - January 1, 2009

Coordinated doctor on-call schedules and patient appointments. Managed first-point communications, including incoming and outgoing calls and faxes, and verified patient information accuracy.

IT Administrator at Beverly Hills Sleep Center

February 1, 2009 - August 1, 2010

Set up, implemented, and maintained the sleep center facility from its initial opening. Setup included one doctor’s office, four bedrooms, one control center, patient check-in area, and a server room, all connected to sleep study software.

Office Manager at Sheldon Reiss, M.D.

October 1, 2010 - May 1, 2013

Assisted in practice launch, trained new employees, developed and maintained filing systems, and implemented wired and wireless networks for five workstations. Managed phone calls, scheduled patients, and verified patient information accuracy.

Owner’s Assistant at Rob Rooter Service

May 1, 2013 - December 1, 2016

Supported daily operations, scheduling, and customer communications for the service business.

Food Service Team Member at Element 29 Deli

June 1, 2017 - January 1, 2019

Gained diverse experience in fast-paced food service environments, coordinating customer orders and maintaining quality standards.

Food Service Associate at Yummy.com

February 1, 2019 - June 1, 2019

Performed various food service duties in a dynamic environment, ensuring food safety and customer satisfaction.

Food Service Staff at Santa Monica College / TCBY

July 1, 2019 - February 1, 2020

Supported cafeteria operations and customer service in a campus setting.

Delivery Logistics Personnel at Amazon.com

January 1, 2021 - January 1, 2023

Managed multiple job responsibilities with shifting priorities in a fast-paced environment, adhering to safety, company privacy guidelines, and OSHA rules. Received, unloaded, scanned, and sorted incoming packages per Amazon protocols; troubleshot damaged and incorrect packages according to protocol. Staged U-boats in designated locations daily for pick-up by delivery vans.

Automotive Parts Service at AutoZone

August 1, 2023 - April 1, 2024

Customer-facing roles in automotive parts, supporting store operations and customer service.