Available to hire
I am an ambitious and target-driven Telesales and Business Development professional with over four years of experience in phone-based B2B sales and customer conversion. I have a proven track record of handling warm and outbound leads, qualifying decision-makers, overcoming objections, and consistently hitting call and conversion targets.
I thrive in fast-paced, high-performance sales environments and am money-motivated, competitive, and focused on delivering results. I am seeking to maximize earning potential in a high-reward inbound sales role while continuing to build strong relationships and drive business growth.
Skills
Experience Level
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Work Experience
Team Member (Kitchen/Bar Assistant) at Buzz Bingo
April 1, 2025 - July 1, 2025Provided friendly and efficient table service in a busy bar/restaurant; prepared and served food and beverages with licensing and safety standards; handled customer transactions; managed peak-time demand; collaborated with colleagues to ensure smooth daily operations; adapted to changing priorities and customer needs.
Relationship Manager at Axis Pension Trust Ltd
April 1, 2020 - January 1, 2025Processed retirement benefits, member onboarding, data updates and statements; managed a portfolio of business clients, converting enquiries into long-term service relationships; handled high volumes of inbound and outbound sales calls, identifying opportunities to upsell; ownership of sales conversations from enquiry to close; maintained accurate CRM records, quotes, and next actions; achieved daily and monthly sales targets; promoted to team lead due to strong performance and communication skills.
Outbound Sales Advisor (B2B) at Axis Pension Trust Ltd
April 1, 2018 - March 1, 2020Conducted high-volume outbound sales calls to warm and cold business leads; qualified decision-makers and gathered key information to progress opportunities; booked appointments and converted interest into tangible sales outcomes; worked strict KPIs covering call volume, appointments, and conversions; demonstrated resilience, competitiveness, and consistency in a target-driven environment.
Customer Service & Sales Support Assistant at Soronko Reliance Travel & Tour
February 1, 2017 - March 1, 2018Handled inbound enquiries and converted customer interest into confirmed bookings; explained products, pricing, and promotions clearly over the phone; identified upsell opportunities and maximized booking value; processed orders accurately and efficiently.
Education
MSc Business Analytics at University of Northampton
January 1, 2026 - January 25, 2026BA Psychology at University of Ghana
September 1, 2011 - May 1, 2015Qualifications
CFA Foundations Programme
January 11, 2030 - January 25, 2026 Trustee Training Programme
January 1, 2019 - January 25, 2026Analyzing IoT Data in Python
January 1, 2025 - January 25, 2026Introduction to SQL
January 1, 2025 - January 25, 2026Industry Experience
Financial Services, Professional Services, Travel & Hospitality
Skills
Experience Level
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
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