I am an ambitious and target-driven Telesales and Business Development professional with over four years of experience in phone-based B2B sales and customer conversion. I have a proven track record of handling warm and outbound leads, qualifying decision-makers, overcoming objections, and consistently hitting call and conversion targets. I thrive in fast-paced, high-performance sales environments and am money-motivated, competitive, and focused on delivering results. I am seeking to maximize earning potential in a high-reward inbound sales role while continuing to build strong relationships and drive business growth.

Francis Bentum

I am an ambitious and target-driven Telesales and Business Development professional with over four years of experience in phone-based B2B sales and customer conversion. I have a proven track record of handling warm and outbound leads, qualifying decision-makers, overcoming objections, and consistently hitting call and conversion targets. I thrive in fast-paced, high-performance sales environments and am money-motivated, competitive, and focused on delivering results. I am seeking to maximize earning potential in a high-reward inbound sales role while continuing to build strong relationships and drive business growth.

Available to hire

I am an ambitious and target-driven Telesales and Business Development professional with over four years of experience in phone-based B2B sales and customer conversion. I have a proven track record of handling warm and outbound leads, qualifying decision-makers, overcoming objections, and consistently hitting call and conversion targets.

I thrive in fast-paced, high-performance sales environments and am money-motivated, competitive, and focused on delivering results. I am seeking to maximize earning potential in a high-reward inbound sales role while continuing to build strong relationships and drive business growth.

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Experience Level

Expert
Intermediate
Intermediate
Intermediate
Intermediate

Language

English
Fluent

Work Experience

Team Member (Kitchen/Bar Assistant) at Buzz Bingo
April 1, 2025 - July 1, 2025
Provided friendly and efficient table service in a busy bar/restaurant; prepared and served food and beverages with licensing and safety standards; handled customer transactions; managed peak-time demand; collaborated with colleagues to ensure smooth daily operations; adapted to changing priorities and customer needs.
Relationship Manager at Axis Pension Trust Ltd
April 1, 2020 - January 1, 2025
Processed retirement benefits, member onboarding, data updates and statements; managed a portfolio of business clients, converting enquiries into long-term service relationships; handled high volumes of inbound and outbound sales calls, identifying opportunities to upsell; ownership of sales conversations from enquiry to close; maintained accurate CRM records, quotes, and next actions; achieved daily and monthly sales targets; promoted to team lead due to strong performance and communication skills.
Outbound Sales Advisor (B2B) at Axis Pension Trust Ltd
April 1, 2018 - March 1, 2020
Conducted high-volume outbound sales calls to warm and cold business leads; qualified decision-makers and gathered key information to progress opportunities; booked appointments and converted interest into tangible sales outcomes; worked strict KPIs covering call volume, appointments, and conversions; demonstrated resilience, competitiveness, and consistency in a target-driven environment.
Customer Service & Sales Support Assistant at Soronko Reliance Travel & Tour
February 1, 2017 - March 1, 2018
Handled inbound enquiries and converted customer interest into confirmed bookings; explained products, pricing, and promotions clearly over the phone; identified upsell opportunities and maximized booking value; processed orders accurately and efficiently.

Education

MSc Business Analytics at University of Northampton
January 1, 2026 - January 25, 2026
BA Psychology at University of Ghana
September 1, 2011 - May 1, 2015

Qualifications

CFA Foundations Programme
January 11, 2030 - January 25, 2026
Trustee Training Programme
January 1, 2019 - January 25, 2026
Analyzing IoT Data in Python
January 1, 2025 - January 25, 2026
Introduction to SQL
January 1, 2025 - January 25, 2026

Industry Experience

Financial Services, Professional Services, Travel & Hospitality

Experience Level

Expert
Intermediate
Intermediate
Intermediate
Intermediate

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