I am a Product & Strategic Designer with a background in Product Design and a completed Master’s in Design Research. I support organizations in innovation and transformation projects by connecting UX research, facilitation, and prototyping to move from ambiguity to concrete direction. My work is collaborative and structured: I design co-design workshops, create facilitation tools, and deliver clear syntheses that support decision-making. I also translate insights into practical outputs (user flows, wireframes, prototypes, and UX writing), ensuring coherence between strategic vision and lived experience.

Fatma Ladram

I am a Product & Strategic Designer with a background in Product Design and a completed Master’s in Design Research. I support organizations in innovation and transformation projects by connecting UX research, facilitation, and prototyping to move from ambiguity to concrete direction. My work is collaborative and structured: I design co-design workshops, create facilitation tools, and deliver clear syntheses that support decision-making. I also translate insights into practical outputs (user flows, wireframes, prototypes, and UX writing), ensuring coherence between strategic vision and lived experience.

Available to hire

I am a Product & Strategic Designer with a background in Product Design and a completed Master’s in Design Research. I support organizations in innovation and transformation projects by connecting UX research, facilitation, and prototyping to move from ambiguity to concrete direction.

My work is collaborative and structured: I design co-design workshops, create facilitation tools, and deliver clear syntheses that support decision-making. I also translate insights into practical outputs (user flows, wireframes, prototypes, and UX writing), ensuring coherence between strategic vision and lived experience.

See more

Language

Arabic
Fluent
French
Advanced
English
Advanced
Turkish
Beginner

Work Experience

Research Observation Internship at ESSTED
September 1, 2025 - November 1, 2025
Observed two additional courses: Creative Thinking & Ideation; Project Studio (Atelier de Projet). Completed five sessions per course; captured classroom dynamics, tools used, workflow across sessions, and how students progress from framing to output using structured field notes.
Academic Observation Internship at ESSTED
November 1, 2024 - December 1, 2024
Shadowed professors and attended classes in two courses: History of Design; Technical Drawing. Documented session structure, teaching approach, student engagement, and learning supports through structured observation notes.
Service Designer at UserCamp
March 1, 2023 - April 1, 2024
Turned ambiguous client challenges into structured directions by designing and running collaborative sessions that helped teams externalize what they knew (users, context, goals) and converge on decisions and next steps. Designed reusable thinking tools and workshop kits (persona + empathy mapping, emotional cards, Golden Circle framing, problem-tree/root-cause analysis, and Who/What/When/Where/Why/How prompts) to guide discussion, deepen understanding, and improve outcome quality. Built end-to-end session workflows (objectives, agenda, sequencing, timing) and captured outputs; synthesized inputs into clear themes, insights, priorities, and actionable recommendations. Structured complex information through service and UX artifacts (journey mapping, service maps/blueprints, stakeholder mapping, user flows, information architecture) to align stakeholders and support delivery. Produced wireframes and rapid interactive prototypes in Figma to make ideas tangible, validate directions quickly
Experience Service Designer (Strategic & Research-led) at UserCamp
March 1, 2023 - April 1, 2024
Transformed ambiguous client challenges into structured directions by designing and running collaborative sessions that helped teams externalize what they knew (users, context, goals) and converge on decisions and next steps. Designed reusable thinking tools and workshop kits (persona + empathy mapping, emotional cards, Golden Circle framing, problem-tree/root-cause analysis, and Who/What/When/Where/Why/How prompts) to guide discussion, deepen understanding, and improve outcome quality. Built end-to-end session workflows (objectives, agenda, sequencing, timing) and captured outputs; synthesized inputs into clear themes, insights, priorities, and actionable recommendations. Structured complex information through service and UX artifacts (journey mapping, service maps, stakeholder mapping, user flows, information architecture) to align stakeholders and support delivery. Produced wireframes and rapid interactive prototypes in Figma to make ideas tangible, validate direction quickly, and s
Product Design Intern (Service & UX) at UserCamp
January 1, 2023 - March 1, 2023
Supported workshop preparation and delivery by creating templates, facilitation materials, and structured documentation to make sessions efficient and consistent. Contributed to early research and synthesis (secondary research + session inputs) to support problem framing and ideation. Produced early UX deliverables (flows, basic information architecture, wireframes, and prototypes in Figma) to communicate concepts and enable feedback.
Lighting Designer at Atelier de Bois
December 1, 2022 - December 1, 2022
Designed and delivered a custom lighting fixture, translating an initial concept into a manufacturable object. Worked hands-on with materials and fabrication constraints, balancing function, aesthetics, and feasibility. Managed the project end-to-end from concept to final execution, ensuring quality and craft throughout.
Member at Open Fab Club (ESSTED)
January 1, 2022 - December 31, 2024
Participated in maker activities and experimentation (3D printing, recycling, pottery, and related projects).
Marketing Member at Interference Light Art Project
January 1, 2022 - December 31, 2022
Contributed to marketing & communications activities, including event promotion.
Art Mediator at Young Masters Program
January 1, 2022 - December 31, 2022
Engaged in an art mediation program; explored themes including art in public space, light art, contemporary art, and cultural heritage mediation.
Member Open Fab Club at ESSTED
January 1, 2022 - January 1, 2024
Participated in maker activities and experimentation (3D printing, recycling, pottery, and related projects).
Volunteer at Red Crescent Ariana
January 1, 2019 - December 31, 2021
Volunteer engagement supporting community initiatives.

Education

Master’s Research in Design at École Supérieure des Sciences et Technologies du Design (ESSTED), University of Manouba, Tunisia
January 1, 2023 - January 1, 2025
Bachelor’s Degree in Product Design at École Supérieure des Sciences et Technologies du Design (ESSTED) / University of Manouba
January 1, 2020 - January 1, 2023
Master’s Research in Design at ESSTED (École Supérieure des Sciences et Technologies du Design)
January 1, 2023 - January 1, 2025
Bachelor’s Degree in Product Design at Université de Manouba, Tunisia
January 1, 2020 - January 1, 2023

Qualifications

Introduction to Digital Fabrication
January 1, 2023 - January 26, 2026
Innovation Camp
January 1, 2022 - January 26, 2026
Steer Your Career (Professional Skills Development)
January 11, 2030 - January 26, 2026
Community Manager Training (SMCT Tunisia)
January 1, 2020 - January 26, 2026

Industry Experience

Media & Entertainment, Education, Professional Services, Non-Profit Organization, Software & Internet