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I am a social media professional with 7+ years of experience in account management and client relations, passionate about digital marketing and strategic execution. I excel in designing and executing social media campaigns, managing communities, forging influencer partnerships, and covering events with real-time content across diverse markets. I thrive on turning data into action, using social tools to optimize performance and drive brand growth. I enjoy mentoring teams, managing multiple accounts, and adapting content to fit local markets while maintaining brand consistency.…I am a social media professional with 7+ years of experience in account management and client relations, passionate about digital marketing and strategic execution. I excel in designing and executing social media campaigns, managing communities, forging influencer partnerships, and covering events with real-time content across diverse markets. I thrive on turning data into action, using social tools to optimize performance and drive brand growth. I enjoy mentoring teams, managing multiple accounts, and adapting content to fit local markets while maintaining brand consistency.

Mariam Ali Chalaan

Social Media Manager, Content Creator, Copywriter, +5

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I am a social media professional with 7+ years of experience in account management and client relations, passionate about digital marketing and strategic execution. I excel in designing and executing social media campaigns, managing communities, forging influencer partnerships, and covering events with real-time content across diverse markets. I thrive on turning data into action, using social tools to optimize performance and drive brand growth. I enjoy mentoring teams, managing multiple accounts, and adapting content to fit local markets while maintaining brand consistency.…I am a social media professional with 7+ years of experience in account management and client relations, passionate about digital marketing and strategic execution. I excel in designing and executing social media campaigns, managing communities, forging influencer partnerships, and covering events with real-time content across diverse markets. I thrive on turning data into action, using social tools to optimize performance and drive brand growth. I enjoy mentoring teams, managing multiple accounts, and adapting content to fit local markets while maintaining brand consistency.

Available to hire

I am a social media professional with 7+ years of experience in account management and client relations, passionate about digital marketing and strategic execution. I excel in designing and executing social media campaigns, managing communities, forging influencer partnerships, and covering events with real-time content across diverse markets.
I thrive on turning data into action, using social tools to optimize performance and drive brand growth. I enjoy mentoring teams, managing multiple accounts, and adapting content to fit local markets while maintaining brand consistency.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Language

Arabic

Fluent

English

Fluent

Work Experience

Senior Account Executive at IMPACT BBDO

August 1, 2023 - Present

Mentored junior team members and led the management of multiple client accounts, balancing priorities to meet deadlines. Built strong client relationships to identify opportunities for growth and collaborated with cross-functional teams on strategy, content, and activation across markets. Led community management and influencer marketing campaigns from strategy to execution, and used social listening and analytics tools to optimize performance and maximize brand impact. Coordinated live event coverage, providing on-the-ground support and real-time content creation. Translated and adapted content for local markets, ensuring brand consistency and cultural relevance.

Account Executive at IMPACT BBDO

March 1, 2020 - August 1, 2023

Managed client communication to ensure smooth project execution and timely delivery. Developed content calendars, coordinated live event coverage, and provided on-ground support. Created performance reports, analyzed results, and offered insights to refine strategy. Translated content between English and Arabic, maintaining brand consistency and cultural relevance. Conducted market research on trends and competitor activity and served as the primary liaison between clients and the creative team to keep projects on track.

Community Manager at Blue Barracuda (Horizon FCB)

March 1, 2018 - March 1, 2020

Developed monthly content calendars to sustain an engaging brand presence. Covered live events with real-time updates and on-the-ground content. Managed client servicing and maintained strong relationships to ensure satisfaction. Provided detailed reporting on campaign performance and ongoing brand engagement. Translated content between English and Arabic to ensure cultural relevance. Briefed and coordinated with designers and animators to execute brand visuals.

Sales & Marketing Officer at Julea Domani

September 1, 2016 - March 1, 2018

Managed customer relations, ensuring high satisfaction and timely issue resolution. Created and executed content for marketing campaigns and social media platforms. Translated content between English and Arabic to ensure accuracy and cultural relevance. Coordinated sales activities, including order management and payment processing. Oversaw community management, enhancing brand engagement online. Handled backend website operations, including product updates and sales tracking.

Senior Account Executive at IMPACT BBDO (UAE - Dubai)

August 1, 2023 - Present

Mentored junior team members, managed multiple accounts, built strong client relationships, and identified opportunities for growth. Led community management and influencer marketing campaigns from strategy to execution. Used social media tools to generate insights and optimize campaign performance. Coordinated live event coverage, providing on-the-ground support and real-time content creation. Translated and adapted content for local markets to maintain brand consistency.

Account Executive at IMPACT BBDO (UAE - Dubai)

March 1, 2020 - August 1, 2023

Managed client communication to ensure smooth project execution and timely delivery. Developed content calendars and coordinated live event coverage, providing on-ground support. Created performance reports, analyzed results, and offered insights for strategy adjustments. Translated content between English and Arabic to ensure brand consistency and cultural relevance. Conducted market research to track trends and competitor activity, keeping clients informed. Served as the primary liaison between clients and the creative team to keep projects on track.

Community Manager at Blue Barracuda (Horizon FCB) (UAE - Dubai)

March 1, 2018 - March 1, 2020

Developed monthly content calendars to ensure a consistent and engaging brand presence. Covered live events with real-time updates and engaging content. Managed client servicing, maintaining strong relationships and ensuring satisfaction. Provided detailed reporting on campaign performance and ongoing brand engagement. Translated content from English to Arabic and vice versa to ensure cultural relevance. Briefed and coordinated with creative teams to execute brand visuals.

Sales & Marketing Officer at Julea Domani (UAE - Sharja)

September 1, 2016 - March 1, 2018

Managed customer relations, ensuring high satisfaction and timely issue resolution. Created and executed content for marketing campaigns and social media platforms. Translated content between English and Arabic to ensure accuracy and cultural relevance. Coordinated sales activities, including order management and payment processing. Oversaw community management and backend website operations, including product updates and sales tracking.