Hi, I’m Angela Mercy Jikel, a dynamic HR and recruitment professional with over a decade of experience in sourcing top talent and building efficient HR processes across diverse industries in Malaysia. I’ve helped organizations attract, hire, and retain great people by combining data-driven recruitment strategies with strong relationship-building and a collaborative mindset.\n\nI thrive in team settings, enjoy mentoring colleagues, and love refining processes to boost efficiency and candidate experience. I’m excited to bring my sourcing expertise and relationship-building skills to a challenging talent acquisition initiative that drives growth and organizational success.

Angela Mercy Jikel

Hi, I’m Angela Mercy Jikel, a dynamic HR and recruitment professional with over a decade of experience in sourcing top talent and building efficient HR processes across diverse industries in Malaysia. I’ve helped organizations attract, hire, and retain great people by combining data-driven recruitment strategies with strong relationship-building and a collaborative mindset.\n\nI thrive in team settings, enjoy mentoring colleagues, and love refining processes to boost efficiency and candidate experience. I’m excited to bring my sourcing expertise and relationship-building skills to a challenging talent acquisition initiative that drives growth and organizational success.

Available to hire

Hi, I’m Angela Mercy Jikel, a dynamic HR and recruitment professional with over a decade of experience in sourcing top talent and building efficient HR processes across diverse industries in Malaysia. I’ve helped organizations attract, hire, and retain great people by combining data-driven recruitment strategies with strong relationship-building and a collaborative mindset.\n\nI thrive in team settings, enjoy mentoring colleagues, and love refining processes to boost efficiency and candidate experience. I’m excited to bring my sourcing expertise and relationship-building skills to a challenging talent acquisition initiative that drives growth and organizational success.

See more

Language

Malay
Fluent
English
Advanced

Work Experience

Senior Recruitment Executive at UTS Marketing Solutions Sdn Bhd
December 1, 2016 - Present
Source resumes actively through various channels, including job portals and professional references. Develop and implement innovative recruitment and sourcing strategies to attract top-tier candidates. Regularly post job openings on relevant platforms and maintain a broad network of candidates and employers. Conduct thorough candidate screening, coordinate with hiring managers for interviews, articulate job offers and negotiate terms, and ensure a smooth onboarding process. Maintain candidate databases and KPI tracking; monitor hiring metrics and continuously improve the candidate experience.
Senior Human Resource Supervisor (Payroll) at Metro Jaya Sdn Bhd
February 1, 2014 - November 30, 2016
Update payroll records by entering changes in exemptions and job titles; process department/division transfers; prepare monthly end-of-month payroll reports; handle government claims (Income Tax, EPF, SOCSO) ensuring timely submission of supporting documents; follow up on resignation statuses with outlets; resolve payroll discrepancies by collecting and analyzing information; respond to inquiries and resolve payroll and HR issues; maintain payroll operations by adhering to policies and procedures; maintain employee confidentiality and support related payroll tasks.
HR Recruitment at Scicom (MSC) Berhad
September 1, 2012 - January 1, 2014
Supported the recruitment manager in identifying and cultivating new recruitment sources to meet the company’s expanding needs. Used agreed-upon sourcing criteria to shortlist potential candidates. Conducted initial telephone interviews with prospective candidates, adhering to established protocols. Provided recommendations to the recruitment manager based on successful interviews. Maintained comprehensive recruitment data, tracked applicants from receipt through final selections. Delivered recruitment KPIs and supported collaboration with agencies to facilitate productive partnerships.
Executive Customer Service at Scicom (MSC) Berhad
September 1, 2011 - September 1, 2012
Sold a diverse range of insurance products and services to prospective and existing clients. Effectively communicated intricate insurance details to customers, ensuring clarity and comprehension. Closed sales transactions and supported ongoing client relationships. Maintained a high level of product knowledge and customer service, contributing to customer satisfaction and retention.

Education

Diploma at Politeknik Kuching Sarawak
January 1, 2008 - January 1, 2010
Vocational Training at Sekolah Menengah Vocational Matang Beauty and Hair Dressing
January 1, 2003 - January 1, 2007

Qualifications

Add your qualifications or awards here.

Industry Experience

Professional Services, Other