Ivan Andreev

Exceeded goals through effective prioritisation and consistent work ethic. Spoke to customers in multiple languages to resolve problems and answer questions. Handled customer concerns and escalated major issues to supervisor. Took care of the Conference Rooms and provided support to the staff of the hotel regarding problems and their resolvement. Actively took part in the organisation of different events. Maximised customer engagement and satisfaction by delivering excellent customer service.

Presented lessons both on a one-to-one basis to students. Conducted regular tests and quizzes with students to obtain an extensive understanding of learning development. Skillfully tailored teaching style in accordance with students' needs and language understanding. Prepared lessons on a variety of English topics, including reading, writing and speaking. Created effective teaching strategies for students based on individuals needs to ensure learning development.

Providing care to the customers of the Social Program 'Assistant Support' in unison with their needs. Providing help regarding daily activities, household chores, grocery shopping etc. Providing help regarding social communication and the upholding of social activity.