Michał Zaperty
Hello! I'm Michał, a passionate AI developer with a strong background in business analytics and customer service.
About
Hello! I’m Michał, a passionate AI developer with a strong background in business analytics and customer service. I thrive on creating user-centered conversational AI experiences that empower commercial teams. With a unique blend of technical and operational expertise, I’m dedicated to driving efficiency and innovation in today’s fast-paced environment. I enjoy blending my creativity with technology to design intuitive solutions that truly make a difference.
- 20 years' experience
- Joined January 2026
Languages
- EnglishFluent
- PolishFluent
Industry experience
- Software & Internet
- Professional Services
- Consumer Goods
More experts in Warsaw, Poland
Work experience· 4 roles
Focusing on programming, I design and develop solutions for business and operation automation, enabling commercial teams with advanced AI capabilities. My work includes creating data scrapers, aggregators, and AI document assistants using Python and JavaScript while enhancing user experience through innovative UI animations.
Oversaw service delivery quality across 15 European subsidiaries, leading flagship projects that improved service efficiency. Utilized data analytics for KPI monitoring, optimized operations, and managed relationships with B2B partners, effectively reporting to top management.
Analyzed service data to generate reports and drive improvements, collaborated with subsidiaries for KPI achievements, and developed strategies for cost optimization and performance enhancement while providing on-site support.
Certifications and awards
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