Available to hire
I am an experienced operations and compliance specialist with over 8 years of professional experience in multinational organizations. I excel in risk analysis, quality assurance, documentation reviews, and process improvement, and I am fluent in English and comfortable working in regulated environments.
In my roles at PwC, NatWest Group, and Thomson Reuters, I have led documentation reviews, risk assessments, and onboarding support, while mentoring new joiners and delivering training. I thrive on driving process improvements, ensuring high-quality case reviews, and collaborating with stakeholders to achieve compliance targets.
Experience Level
Expert
Expert
Intermediate
Intermediate
Intermediate
Language
Polish
Fluent
English
Fluent
Work Experience
Senior AML Operations Specialist at PwC - PwC Business Services
November 1, 2022 - PresentLead daily AML operations and compliance activities in a multinational environment. Conducted documentation reviews, risk analyses, and transaction analyses; performed quality reviews and provided feedback to case teams; supported process improvements and delivered training sessions; mentored new joiners and coordinated with stakeholders to ensure alignment with regulatory requirements.
AML Quality Control Specialist at NatWest Group
August 1, 2021 - October 1, 2022Oversaw AML case quality through rigorous review and risk assessment, performed documentation checks, and contributed to process improvements. Mentored colleagues and supported onboarding while collaborating with stakeholders to uphold compliance standards.
AML Analyst at PwC Advisory
July 1, 2019 - July 1, 2021Conducted analytical reviews, monitored activities, and created documentation in support of AML initiatives. Provided onboarding support, performed risk & compliance analyses, conducted documentation reviews, and supported transaction monitoring and data verification with stakeholder collaboration and training.
Customer Assistant at Jerónimo Martins
December 1, 2015 - June 1, 2017Customer-facing role focusing on service delivery and operational support.
Customer Service Advisor at Transcom Worldwide Poland
November 1, 2014 - August 1, 2015Delivered technical support and product information to customers via phone and email; contributed to customer satisfaction by handling inquiries efficiently.
Back Office Consultant at Various Companies (Ergo Hestia, Meritum Bank, K2 Dystrybucje, ODDK, Orange)
January 1, 2007 - October 1, 2014Provided back-office support and information services across multiple clients; involved in data handling and customer support activities.
Education
Bachelor's Degree in English Studies at Pomorska Wyższa Szkoła Humanistyczna w Gdyni
January 11, 2030 - January 26, 2026Qualifications
Industry Experience
Financial Services, Professional Services, Other
Experience Level
Expert
Expert
Intermediate
Intermediate
Intermediate
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