Hi, I'm Srishti Sahni, a banking and risk professional with over four years of hands-on experience in fraud detection, risk management, and banking operations. I have a track record of analyzing transaction data, resolving disputes, and delivering high-quality customer service in fast-paced environments. I am proficient in cross-functional collaboration and confidential data handling, consistently meeting tight deadlines under pressure. Recently relocated to Dresden, Germany, I am actively improving my German language skills (A2) and seeking opportunities in banking, fraud/risk analysis, or customer support. I am open to roles that leverage my analytical mindset, risk awareness, and client-focused approach while continuing to grow in a multicultural setting.

Srishti Sahni

Hi, I'm Srishti Sahni, a banking and risk professional with over four years of hands-on experience in fraud detection, risk management, and banking operations. I have a track record of analyzing transaction data, resolving disputes, and delivering high-quality customer service in fast-paced environments. I am proficient in cross-functional collaboration and confidential data handling, consistently meeting tight deadlines under pressure. Recently relocated to Dresden, Germany, I am actively improving my German language skills (A2) and seeking opportunities in banking, fraud/risk analysis, or customer support. I am open to roles that leverage my analytical mindset, risk awareness, and client-focused approach while continuing to grow in a multicultural setting.

Available to hire

Hi, I’m Srishti Sahni, a banking and risk professional with over four years of hands-on experience in fraud detection, risk management, and banking operations. I have a track record of analyzing transaction data, resolving disputes, and delivering high-quality customer service in fast-paced environments. I am proficient in cross-functional collaboration and confidential data handling, consistently meeting tight deadlines under pressure.

Recently relocated to Dresden, Germany, I am actively improving my German language skills (A2) and seeking opportunities in banking, fraud/risk analysis, or customer support. I am open to roles that leverage my analytical mindset, risk awareness, and client-focused approach while continuing to grow in a multicultural setting.

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Experience Level

Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Language

English
Fluent
German
Beginner
Hindi
Fluent

Work Experience

Hotel Staff (Housekeeping & Customer Service) at Hotel Hilfkraft B&B Hotel
April 1, 2024 - Present
Conducted room inspections and coordinated with teams to resolve issues; managed housekeeping inventory and placed supply orders; delivered customer service in a fast-paced, multicultural environment.
Fraud Analyst at American Express
March 1, 2022 - March 1, 2024
Performed in-depth analysis of transaction data to identify and prevent fraudulent activities; coordinated reporting and communication across departments for fraud case resolution; scheduled team meetings and collaborated on implementation of fraud strategies; generated confidential reports and insights for senior management; worked independently to meet tight deadlines in a high-pressure environment.
Operational Analyst at NatWest Bank
May 1, 2020 - March 1, 2022
Investigated transactions and coordinated with stakeholders on fraud cases; prioritized multiple case queues under aggressive timelines; communicated with customers and internal teams with professionalism and discretion; handled confidential case data in line with compliance and risk policies; supported reporting and administrative tasks across fraud operations departments.

Education

B.A. Programme with Maths and Economics at Janaki Devi Memorial College, Delhi
January 1, 2016 - January 1, 2019
High School (10th & 12th Standard) at D.L.D.A.V Model School, Delhi
January 11, 2030 - January 26, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Financial Services, Travel & Hospitality, Professional Services, Other