I’m an AI Automation Engineer & GTM Engineer bridging startup velocity with enterprise rigor. I translate complex business requirements into scalable autonomous systems using Clay, n8n, and Python, and I design robust middleware and multi-agent pipelines that replace manual operations with high-precision logic. I excel at turning unstructured criteria into waterfall-validated processes, ensuring data integrity and hallucination resistance in production AI workflows. I love building self-healing tooling and empowering non-technical stakeholders to collaboratively scale automated, data-driven decision making.

Wiktor Potapczyk

I’m an AI Automation Engineer & GTM Engineer bridging startup velocity with enterprise rigor. I translate complex business requirements into scalable autonomous systems using Clay, n8n, and Python, and I design robust middleware and multi-agent pipelines that replace manual operations with high-precision logic. I excel at turning unstructured criteria into waterfall-validated processes, ensuring data integrity and hallucination resistance in production AI workflows. I love building self-healing tooling and empowering non-technical stakeholders to collaboratively scale automated, data-driven decision making.

Available to hire

I’m an AI Automation Engineer & GTM Engineer bridging startup velocity with enterprise rigor. I translate complex business requirements into scalable autonomous systems using Clay, n8n, and Python, and I design robust middleware and multi-agent pipelines that replace manual operations with high-precision logic.

I excel at turning unstructured criteria into waterfall-validated processes, ensuring data integrity and hallucination resistance in production AI workflows. I love building self-healing tooling and empowering non-technical stakeholders to collaboratively scale automated, data-driven decision making.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
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Language

Polish
Fluent
English
Fluent
German
Advanced

Work Experience

GTM Engineer (AI Automation) at Backpack AI
August 1, 2025 - Present
Led the design and maintenance of autonomous revenue operations infrastructure, orchestrating data flows between CRM, enrichment sources, and outreach platforms using n8n and Clay. Implemented Python/FastAPI middleware to handle high-volume API interactions with rate-limit compliance, error recovery, and Redis-based caching. Integrated multiple LLMs (OpenAI, Gemini, Anthropic) into production processes, focusing on prompt modularity, output validation (JSON Schema), and cost optimization. Translated unstructured business criteria into strict algorithmic logic gates, creating waterfalled validation systems to prevent hallucinations and ensure high-quality data ingestion. Built internal tooling to bridge the gap between non-technical stakeholders and automated systems by turning complex requirements into scalable, self-healing workflows.
Vendor & Release Manager at PKO Ubezpieczenia (Insurance/Banking Group)
November 1, 2022 - November 1, 2025
Owned the end-to-end production release lifecycle for mission-critical insurance systems, enforcing strict service windows and zero-downtime deployment strategies. Designed and administered Jira workflows and automation rules to standardize development processes across multiple Scrum teams. Managed technical relationships with key IT providers (Comarch, Asseco), enforcing SLA compliance, technical validation of estimates, and contract adherence. Acted as the primary technical liaison between DevOps, Business, and Security to ensure regulatory and architectural compliance.
Bilingual PCI Compliance Associate at VikingCloud
February 1, 2022 - September 1, 2022
Facilitated PCI DSS compliance processes in a bilingual environment, translating complex security requirements for diverse international clients and ensuring alignment with security standards and regulatory requirements.

Education

Bachelor of Science in Computer Science at Warsaw University of Technology
January 11, 2030 - May 1, 2027

Qualifications

Clay AI Skills Certification
January 1, 2026 - January 26, 2026
AgilePM Foundation
February 1, 2024 - January 26, 2026
Cambridge English: Advanced (CAE)
January 11, 2030 - January 26, 2026
Deutsches Sprachdiplom II (DSD II) – C1
January 11, 2030 - January 26, 2026

Industry Experience

Software & Internet, Financial Services, Professional Services

Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
See more