Hi, I’m Eti Jaiswal, a results-driven Scrum Master and Project Manager with 13+ years of experience leading Agile transformations across global teams. I’ve guided organizations through complex IT programs, coached teams, and championed continuous improvement to improve velocity and delivery predictability. At TCS for Jaguar Land Rover, I streamlined delivery, led PI planning, managed multi-team roadmaps and budgets, and fostered cross-functional collaboration between security, engineering, architecture, and compliance to deliver enterprise IAM initiatives. I’m passionate about servant leadership, stakeholder alignment, and building high-performing teams that consistently meet and exceed objectives.

Eti Jaiswal

Hi, I’m Eti Jaiswal, a results-driven Scrum Master and Project Manager with 13+ years of experience leading Agile transformations across global teams. I’ve guided organizations through complex IT programs, coached teams, and championed continuous improvement to improve velocity and delivery predictability. At TCS for Jaguar Land Rover, I streamlined delivery, led PI planning, managed multi-team roadmaps and budgets, and fostered cross-functional collaboration between security, engineering, architecture, and compliance to deliver enterprise IAM initiatives. I’m passionate about servant leadership, stakeholder alignment, and building high-performing teams that consistently meet and exceed objectives.

Available to hire

Hi, I’m Eti Jaiswal, a results-driven Scrum Master and Project Manager with 13+ years of experience leading Agile transformations across global teams. I’ve guided organizations through complex IT programs, coached teams, and championed continuous improvement to improve velocity and delivery predictability.

At TCS for Jaguar Land Rover, I streamlined delivery, led PI planning, managed multi-team roadmaps and budgets, and fostered cross-functional collaboration between security, engineering, architecture, and compliance to deliver enterprise IAM initiatives. I’m passionate about servant leadership, stakeholder alignment, and building high-performing teams that consistently meet and exceed objectives.

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Experience Level

Expert
Expert
Expert

Language

English
Fluent

Work Experience

Scrum Master - Domain - Cyber Security at TCS - JLR, Leamington Spa UK
April 1, 2024 - Present
Streamlined the product delivery process by implementing advanced Scrum techniques, achieving a 20% acceleration in release cycles and a subsequent increase in client satisfaction scores. Enabled cross-functional collaboration across security, engineering, architecture, and compliance to deliver IAM features aligned with security standards. Facilitated Agile delivery for IAM initiatives including authentication, authorization, SSO, MFA, and user lifecycle management. Refined epics and user stories related to access provisioning, de-provisioning, RBAC, and privileged access workflows with Product Owner and IAM architects. Supported PI Planning and removed systemic impediments to keep ARTs on track. Led multiple Scrum teams delivering enterprise-scale software with improved velocity by 25%. Drove Agile transformation across engineering, QA, and product teams, improving predictability and reducing cycle time. Facilitated ceremonies (planning, daily stand-ups, reviews, retrospectives) for
Scrum Master - Domain - Digital Enterprise at TCS - JLR, Leamington Spa UK
April 1, 2022 - March 1, 2023
Coordinated IA-focused agile delivery for the JLR INDIGITAL program, facilitating Scrum ceremonies, release planning, risk assessment, and mitigation for complex software projects. Managed vendor relationships and ensured alignment with internal delivery timelines. Championed user story mapping to clarify features and ensure development efforts matched business objectives. Implemented agile retrospectives that reduced recurring issues by 40% and drove continual process improvements.
Project Manager/Business Engagement Lead - Domain - Manufacturing at TCS - JLR, Leamington Spa UK
April 1, 2020 - March 1, 2022
Led the Dynamo migration program to move applications from IBM’s DC to JLR hosting facilities in Solihull and Gaydon. Drove migration governance, risk and milestone planning, data migration audits, reconciliation and exception reporting. Ensured design adherence to operations principles and maintained effective communications between DCH and business domains. Facilitated business engagement workshops and collaborated with Application Owners to agree migration schedules with service delivery.
Mainframe Lead Developer - Domain - Manufacturing at TCS - JLR, Pune India
April 1, 2014 - March 1, 2020
Owned design, development, and maintenance of core mainframe applications (COBOL, JCL, DB2, CICS, IMS). Set coding standards and development guidelines; reviewed and optimized code for performance, reliability, and scalability. Led development cycles (coding, debugging, testing, deployment), ensured high‑quality deliverables through code reviews and automated testing, and managed version control, releases, and change management in mainframe environments.
Mainframe Developer - Domain - Banking & Finance at TCS - AMEX, Bangalore India
June 1, 2012 - March 1, 2014
Designed, coded, tested, and maintained COBOL, JCL, DB2, CICS, IMS, VSAM-based applications. Built new features and enhanced existing applications per business requirements. Developed batch and online processing components; analyzed requirements to create technical specs; participated in solution design and proposed efficient mainframe-based solutions; performed impact analysis for changes across interconnected systems.
Scrum Master - Domain - Cyber Security at TCS - JLR
April 1, 2024 - Present
Facilitated cross-functional collaboration among security, engineering, architecture, and compliance to deliver IAM features aligned with organizational security standards. Implemented advanced Scrum techniques to accelerate release cycles by 20% and improve client satisfaction. Refined epics and user stories with Product Owner and IAM architects for access provisioning, de-provisioning, RBAC, and privileged access workflows. Supported PI Planning and removed systemic impediments to ensure ARTs operate smoothly. Led multiple Scrum teams on enterprise-scale software products with improved velocity by 25%. Drove Agile transformation across engineering, QA and product teams, increasing predictability and reducing cycle time. Managed roadmaps, budgets (£2M+), risks and dependencies across multi-team programs. Facilitated ceremonies for distributed teams.
Scrum Master - Domain - Digital Enterprise at TCS - JLR
April 1, 2022 - March 1, 2023
Facilitated Scrum ceremonies (Daily Stand-Up, Sprint Planning, Backlog/Story Grooming, Retrospectives, Sprint Demos, and Release Planning). Coordinated release planning activities, risk assessment, and mitigation strategies for complex software development projects. Managed vendor relationships and ensured alignment with internal delivery timelines. Championed the adoption of user story mapping, clarifying product features and ensuring development efforts aligned with business objectives. Implemented agile retrospectives that reduced recurring issues by 40% and drove continuous improvement.
Project Manager/Business Engagement Lead - Domain - Manufacturing at TCS - JLR
April 1, 2020 - March 1, 2022
Drove the Dynamo migration program from IBM’s data center to JLR hosting facilities. Responsible for migration completion per schedule, risk planning, milestones, quality and business sign-off. Performed data migration audit, reconciliation and exception reporting; reviewed designs for adherence to operations principles. Maintained effective communications between the DCH Programme and various business domains; conducted business engagement workshops between the TCS Migration Team and Application Owners; coordinated with business and JLR service delivery to agree migration schedules.
Mainframe Lead Developer - Domain - Manufacturing at TCS - JLR
April 1, 2014 - March 1, 2020
Owned design, development, and maintenance of core mainframe applications (COBOL, JCL, DB2, CICS, IMS, etc.). Defined coding standards and development guidelines; reviewed and optimized complex code for performance, reliability, and scalability. Led development cycles including coding, debugging, testing, and deployment. Ensured high-quality deliverables through code reviews, automated testing, and performance tuning. Managed version control, release processes, and change management in mainframe environments.
Mainframe Developer - Domain - Banking & Finance at TCS - AMEX
June 1, 2012 - March 1, 2014
Designed, coded, tested, and maintained COBOL, JCL, DB2, CICS, IMS, VSAM, and related mainframe applications. Built new features and enhanced existing applications based on business requirements. Developed batch and online processing components; analyzed requirements to create technical specifications; participated in solution design discussions and proposed efficient mainframe-based solutions. Performed impact analysis for changes across interconnected systems.

Education

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Qualifications

Certified Scrum Master (CSM)
January 11, 2030 - January 26, 2026
Professional Scrum Master (PSM II)
January 11, 2030 - January 26, 2026
ITIL Foundation
January 11, 2030 - January 26, 2026
DB2
January 11, 2030 - January 26, 2026
Certified Scrum Master (CSM)
January 11, 2030 - January 26, 2026
Professional Scrum Master II (PSM II)
January 11, 2030 - January 26, 2026
ITIL Foundation
January 11, 2030 - January 26, 2026
DB2
January 11, 2030 - January 26, 2026

Industry Experience

Manufacturing, Financial Services, Professional Services, Software & Internet