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I'm Americk Keys, a marketing and operations professional with a track record of driving growth and improving processes. I bring energy, patience, and a steady work style to every project, and I excel at building strong relationships with teammates and clients. I’ve led teams in content moderation and marketing, developed tailored strategies for small businesses, and now investigate accounts for fraud and compliance in a fast-paced setting. I’m committed to continuous learning and delivering practical solutions that balance quality and efficiency.…I'm Americk Keys, a marketing and operations professional with a track record of driving growth and improving processes. I bring energy, patience, and a steady work style to every project, and I excel at building strong relationships with teammates and clients. I’ve led teams in content moderation and marketing, developed tailored strategies for small businesses, and now investigate accounts for fraud and compliance in a fast-paced setting. I’m committed to continuous learning and delivering practical solutions that balance quality and efficiency.

Americk Keys

Social Media Freelancer, Content Producer, Digital Marketer, +3

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I'm Americk Keys, a marketing and operations professional with a track record of driving growth and improving processes. I bring energy, patience, and a steady work style to every project, and I excel at building strong relationships with teammates and clients. I’ve led teams in content moderation and marketing, developed tailored strategies for small businesses, and now investigate accounts for fraud and compliance in a fast-paced setting. I’m committed to continuous learning and delivering practical solutions that balance quality and efficiency.…I'm Americk Keys, a marketing and operations professional with a track record of driving growth and improving processes. I bring energy, patience, and a steady work style to every project, and I excel at building strong relationships with teammates and clients. I’ve led teams in content moderation and marketing, developed tailored strategies for small businesses, and now investigate accounts for fraud and compliance in a fast-paced setting. I’m committed to continuous learning and delivering practical solutions that balance quality and efficiency.

Available to hire

I’m Americk Keys, a marketing and operations professional with a track record of driving growth and improving processes. I bring energy, patience, and a steady work style to every project, and I excel at building strong relationships with teammates and clients.

I’ve led teams in content moderation and marketing, developed tailored strategies for small businesses, and now investigate accounts for fraud and compliance in a fast-paced setting. I’m committed to continuous learning and delivering practical solutions that balance quality and efficiency.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Language

English

Fluent

Work Experience

Marketing Coordinator at CIM PRESS Manila

January 1, 2016 - December 31, 2019

Led marketing initiatives and content creation; managed campaigns, social media content, and marketing operations; team leadership and market research.

Team Leader at Tech Care Management

January 1, 2010 - December 31, 2015

Led teams in operations and service delivery; guided daily processes, performance monitoring, and coaching.

Team Leader at Cognizant

January 1, 2019 - December 31, 2022

Content moderator team leadership; oversaw customer interactions, analyzed data, and improved customer relations and service efficiency.

Accounts Specialist - Risk Operations at TD CX KL

January 1, 2024 - Present

Investigated accounts for potential fraud and compliance issues, mitigating financial risk and improving operational processes.

Content Moderator Team Leader at Cognizant Manila

January 1, 2019 - January 1, 2022

Managed a team of content moderators, supervised operations, analyzed data, and optimized processes to improve quality and efficiency.