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I am a senior evaluator, project lead, and quality manager with close to 20 years of experience at the intersection of information systems, data governance, policy, and large-scale operational decision-making. My career has focused on reviewing, governing, and modernizing IT-enabled programs, data systems, analytics, and digital services in high-risk public sector environments. In contract roles, I apply the same discipline to AI evaluation, QA operations, calibration, and reviewer oversight, with a strong focus on accuracy, system behavior, instruction adherence, and failure modes. I’m comfortable working independently, resolving ambiguity, and enforcing standards when quality or consistency is at risk. I thrive when leading calibration sessions, edge-case analysis, and escalation handling to keep outputs defensible and audit-ready, and I actively monitor quality trends across production to intervene when accuracy or compliance declines.…I am a senior evaluator, project lead, and quality manager with close to 20 years of experience at the intersection of information systems, data governance, policy, and large-scale operational decision-making. My career has focused on reviewing, governing, and modernizing IT-enabled programs, data systems, analytics, and digital services in high-risk public sector environments. In contract roles, I apply the same discipline to AI evaluation, QA operations, calibration, and reviewer oversight, with a strong focus on accuracy, system behavior, instruction adherence, and failure modes. I’m comfortable working independently, resolving ambiguity, and enforcing standards when quality or consistency is at risk. I thrive when leading calibration sessions, edge-case analysis, and escalation handling to keep outputs defensible and audit-ready, and I actively monitor quality trends across production to intervene when accuracy or compliance declines.

Sebastian Mueller

Project Manager, QA Engineer, AI Strategy Consultant, +4

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I am a senior evaluator, project lead, and quality manager with close to 20 years of experience at the intersection of information systems, data governance, policy, and large-scale operational decision-making. My career has focused on reviewing, governing, and modernizing IT-enabled programs, data systems, analytics, and digital services in high-risk public sector environments. In contract roles, I apply the same discipline to AI evaluation, QA operations, calibration, and reviewer oversight, with a strong focus on accuracy, system behavior, instruction adherence, and failure modes. I’m comfortable working independently, resolving ambiguity, and enforcing standards when quality or consistency is at risk. I thrive when leading calibration sessions, edge-case analysis, and escalation handling to keep outputs defensible and audit-ready, and I actively monitor quality trends across production to intervene when accuracy or compliance declines.…I am a senior evaluator, project lead, and quality manager with close to 20 years of experience at the intersection of information systems, data governance, policy, and large-scale operational decision-making. My career has focused on reviewing, governing, and modernizing IT-enabled programs, data systems, analytics, and digital services in high-risk public sector environments. In contract roles, I apply the same discipline to AI evaluation, QA operations, calibration, and reviewer oversight, with a strong focus on accuracy, system behavior, instruction adherence, and failure modes. I’m comfortable working independently, resolving ambiguity, and enforcing standards when quality or consistency is at risk. I thrive when leading calibration sessions, edge-case analysis, and escalation handling to keep outputs defensible and audit-ready, and I actively monitor quality trends across production to intervene when accuracy or compliance declines.

Available to hire

I am a senior evaluator, project lead, and quality manager with close to 20 years of experience at the intersection of information systems, data governance, policy, and large-scale operational decision-making. My career has focused on reviewing, governing, and modernizing IT-enabled programs, data systems, analytics, and digital services in high-risk public sector environments. In contract roles, I apply the same discipline to AI evaluation, QA operations, calibration, and reviewer oversight, with a strong focus on accuracy, system behavior, instruction adherence, and failure modes.

I’m comfortable working independently, resolving ambiguity, and enforcing standards when quality or consistency is at risk. I thrive when leading calibration sessions, edge-case analysis, and escalation handling to keep outputs defensible and audit-ready, and I actively monitor quality trends across production to intervene when accuracy or compliance declines.

Skills

Experience Level

Expert

Expert

Intermediate

Intermediate

Language

English

Fluent

German

Fluent

Spanish; Castilian

Advanced

French

Advanced

Work Experience

Project Lead – AI Evaluation & QA Programs at Independent Contractor

January 1, 2023 - Present

Delivered projects under tight timelines while maintaining consistent scoring and audit-ready documentation. Led AI evaluation projects involving multiple reviewers, complex instructions, and system-level behavior analysis. Translated loosely defined client requirements into clear review workflows, scoring rubrics, and escalation rules. Ran calibration sessions to align reviewers and reduce scoring drift. Personally handled edge cases involving conflicting instructions, ambiguous outputs, or system inconsistencies. Monitored quality trends across production and intervened when accuracy, logic, or compliance declined. Acted as the primary decision-maker for high-risk judgment calls.

Director, Strategic Innovation & Modernization at Youth Justice Division, Ontario Public Service

January 1, 2022 - Present

Led division-wide digital, data, and IT modernization initiatives supporting youth justice services. Oversaw evaluation of IT-enabled programs, analytics, metrics, and reporting frameworks. Reviewed and approved submissions involving systems architecture, data use, privacy, and operational risk. Directed work on evaluations, dashboards, and performance measures tied to digital systems. Regularly assessed competing technology and policy options under incomplete or evolving information.

Senior Manager, Strategic Planning & Policy (IT-Enabled Programs) at Youth Justice Division, Ontario Public Service

January 1, 2018 - January 1, 2022

Led strategic planning for technology-supported service delivery models across Ontario youth justice. Reviewed and validated business cases, proposals, and submissions involving IT, data sharing, and analytics. Acted as a senior reviewer on inter-jurisdictional initiatives involving systems integration and information exchange. Ensured alignment between policy objectives, system capabilities, and operational realities.

Senior Manager, Information Management & Technology Governance at Ontario Provincial Police

January 1, 2014 - January 1, 2018

Led organization-wide information management and data governance, covering approximately 10,000 staff. Directed development of province-wide data standards, governance structures, and analytics practices. Oversaw modernization of records, information retention, and enterprise information systems. Supervised legal and operational reviews involving FOI, court disclosures, and sensitive data handling. Managed IT-adjacent operations including enterprise policy systems and large-scale print and records workflows. Evaluated risks, compliance, and system impacts of proposed changes to information and technology practices.

Manager, Training & Development (Systems & E-Learning) at Youth Justice Services

January 1, 2011 - January 1, 2014

Led development and evaluation of technology-enabled training and e-learning programs. Reviewed training systems and curriculum for accuracy, usability, and effectiveness. Managed system-supported recruitment and testing processes for front-line staff. Oversaw a training and recruitment budget exceeding $2.5M annually.

Senior Project & Policy Analyst – Data Modernization at Ontario Ministry of Transportation

January 1, 2010 - January 1, 2011

Led policy and regulatory work supporting data modernization initiatives. Reviewed legacy databases and supported development of a One-Client / One-Record model. Evaluated data quality, system structure, and information flow across programs.

Policy Analyst – Information-Heavy Programs at Ontario Ministry of Citizenship and Immigration

January 1, 2008 - January 1, 2009

Worked on programs involving large datasets, reporting, and intergovernmental information sharing. Led analysis supporting Cabinet submissions and international agreements. Evaluated data, research, and system impacts of proposed program changes.