I'm a user experience designer based in Seattle with a passion for turning complex problems into intuitive, scalable products. I design AI-driven experiences, IoT dashboards, and consumer interfaces by marrying research, ideation, and rigorous usability testing. I collaborate closely with product, research, and engineering teams to ship impact-focused features, build design systems, and advocate for accessible, inclusive design.

Ria Vijay Bhupalam

I'm a user experience designer based in Seattle with a passion for turning complex problems into intuitive, scalable products. I design AI-driven experiences, IoT dashboards, and consumer interfaces by marrying research, ideation, and rigorous usability testing. I collaborate closely with product, research, and engineering teams to ship impact-focused features, build design systems, and advocate for accessible, inclusive design.

Available to hire

I’m a user experience designer based in Seattle with a passion for turning complex problems into intuitive, scalable products. I design AI-driven experiences, IoT dashboards, and consumer interfaces by marrying research, ideation, and rigorous usability testing.

I collaborate closely with product, research, and engineering teams to ship impact-focused features, build design systems, and advocate for accessible, inclusive design.

See more

Language

English
Fluent

Work Experience

UX Design Intern at Bosch
September 1, 2025 - December 1, 2025
Designed conversational AI flows grounded in deep understanding of user behavior, synthesizing 30+ human–AI interaction frameworks to uncover needs, motivations, and pain points. Partnered with product management and research to deliver scalable voice UX concepts, reducing design rework by 2x. Leveraged AI voice design tools to iterate across 40+ ideal and emergency use cases, improving clarity, trust, and safety through active participation in design critiques. Created future-state journey maps and collaborated with hardware engineers to align voice interactions with device and acoustic constraints, informing long-term AI strategy.
Product Designer at Starbucks
June 1, 2025 - September 1, 2025
Led end-to-end design of an IoT dashboard enabling real-time monitoring of equipment efficiency across 17,000+ stores, achieving a 40% reduction in operational delays. Conducted 12+ moderated interviews to understand user behaviors and optimize workflows. Shipped two MVPs by collaborating with analytics/data engineering teams; adopted by 18 regional teams for frequent performance benchmarking. Built responsive UI across web pages, ensuring WCAG accessibility standards.
UX Designer at Six30 Labs
April 1, 2023 - August 1, 2024
Redesigned a B2B SaaS construction management dashboard, unifying fragmented workflows into a single role-based platform and reducing task completion time by 42%. Created 300+ wireframes and prototypes for iOS, Android, and web to communicate workflows and edge case scenarios, reducing feature discovery-related support tickets by 34%. Built a unified design system across 15+ enterprise tools; led end-to-end design for 5+ consumer-facing projects within agile sprints.
UX Designer at Cisco
August 1, 2022 - November 1, 2022
Conducted user research with 20 EV drivers to identify key contributors to range anxiety, informing the design of an EV journey-planning mobile app that improved task success during route planning by 28%. Handover design-ready artifacts to engineers and concept long-term, future-state solutions for patient/dashboard screens to align with strategic roadmaps.

Education

Master of Science in Human-Centered Design & Engineering at University of Washington
September 1, 2024 - May 1, 2026
Bachelor of Design in Interaction Design at PES University
September 1, 2020 - May 1, 2024

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Media & Entertainment, Professional Services