Hi, I’m Joy Udesinanna. I’m a detail-oriented, people-focused professional with over three years of experience coordinating client projects, supporting teams, and ensuring smooth workflow execution. I excel at managing deadlines, leading communications, and supporting digital marketing and customer success functions. I’m passionate about process improvement and collaborating across functions to deliver measurable results. I thrive in fast-paced, testing-driven environments and enjoy turning strategic plans into actionable results. I value clear communication, energy, and progress, and I’m excited to grow with a team that shares these values while building strong client relationships and delivering outstanding experiences.

Joy Udesinanna

Hi, I’m Joy Udesinanna. I’m a detail-oriented, people-focused professional with over three years of experience coordinating client projects, supporting teams, and ensuring smooth workflow execution. I excel at managing deadlines, leading communications, and supporting digital marketing and customer success functions. I’m passionate about process improvement and collaborating across functions to deliver measurable results. I thrive in fast-paced, testing-driven environments and enjoy turning strategic plans into actionable results. I value clear communication, energy, and progress, and I’m excited to grow with a team that shares these values while building strong client relationships and delivering outstanding experiences.

Available to hire

Hi, I’m Joy Udesinanna. I’m a detail-oriented, people-focused professional with over three years of experience coordinating client projects, supporting teams, and ensuring smooth workflow execution. I excel at managing deadlines, leading communications, and supporting digital marketing and customer success functions. I’m passionate about process improvement and collaborating across functions to deliver measurable results.

I thrive in fast-paced, testing-driven environments and enjoy turning strategic plans into actionable results. I value clear communication, energy, and progress, and I’m excited to grow with a team that shares these values while building strong client relationships and delivering outstanding experiences.

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Experience Level

Expert
Intermediate

Language

English
Fluent
Portuguese
Beginner

Work Experience

Digital Marketing Specialist at Runola Group of Company
October 1, 2024 - September 1, 2025
Managed paid ad campaigns on Meta platforms, engaged clients to boost sales and brand awareness, closed 80+ client deals, and coordinated multi-stakeholder communications between sales, design, and marketing teams to optimize post-purchase experiences.
Customer Success Associate at Allseven Real Estate
July 1, 2023 - September 1, 2024
Coordinated internal updates between clients and sales team, tracked and optimized client engagement flows, boosting satisfaction by identifying friction points; created and maintained project documentation for customer journeys and milestones.
Project Management Assistant at Project Safety Management Institute
December 1, 2022 - June 1, 2023
Supported end-to-end planning, reporting, and timeline tracking for client-focused projects; facilitated internal alignment across cross-functional teams; assisted with project documentation and milestone reviews.

Education

Bachelor of Science in Food Science and Technology at Chukwuemeka Odumegwu Ojukwu University
September 1, 2017 - September 1, 2022

Qualifications

Add your qualifications or awards here.

Industry Experience

Professional Services, Real Estate & Construction, Media & Entertainment, Software & Internet