Hi, I’m Kaiden Primus, an apparel-focused retail professional with over three years of experience in fast-paced, high-volume environments. I drive sales through strong product knowledge, styling awareness, and relationship-building while delivering brand-aligned customer experiences. I bring hands-on experience in visual merchandising, inventory management, POS operations, and loss prevention, plus a deep understanding of garment fit, fabric, sizing, and product presentation from launching my own independent clothing brand.

Kaiden Primus

Hi, I’m Kaiden Primus, an apparel-focused retail professional with over three years of experience in fast-paced, high-volume environments. I drive sales through strong product knowledge, styling awareness, and relationship-building while delivering brand-aligned customer experiences. I bring hands-on experience in visual merchandising, inventory management, POS operations, and loss prevention, plus a deep understanding of garment fit, fabric, sizing, and product presentation from launching my own independent clothing brand.

Available to hire

Hi, I’m Kaiden Primus, an apparel-focused retail professional with over three years of experience in fast-paced, high-volume environments. I drive sales through strong product knowledge, styling awareness, and relationship-building while delivering brand-aligned customer experiences.

I bring hands-on experience in visual merchandising, inventory management, POS operations, and loss prevention, plus a deep understanding of garment fit, fabric, sizing, and product presentation from launching my own independent clothing brand.

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Experience Level

Expert
Intermediate
Intermediate
Intermediate

Language

English
Fluent

Work Experience

Key Holder at Kryptonite Cannabis
November 1, 2023 - January 1, 2025
Managed daily opening and closing procedures including cash counts, balanced tills, and discrepancy resolution to ensure transaction accuracy. Delivered high volume customer service, processing 300 to 500 transactions daily in a fast-paced retail environment. Increased store sales by approximately 30 percent through strong product knowledge, personalized recommendations, and upselling. Verified customer identification and followed strict compliance procedures for all transactions. Processed purchases, returns, and refunds using Dutchie and Greenline POS systems. Maintained accurate pricing, organized visual merchandising, and restocked inventory as needed. Conducted loss prevention through floor monitoring, shrink reduction, and suspicious activity reporting. Supported team performance through shift leadership, training support, and workflow coordination.
Lead Budtender at The 6ix Cannabis
March 1, 2022 - March 1, 2023
Provided customer-focused service through needs-based product guidance and active listening. Verified government-issued identification and followed all compliance and safety procedures. Processed cash, debit, and POS transactions with consistent accuracy and accountability. Maintained product displays, restocked inventory, and supported merchandising standards. Upheld cleanliness, sanitation, and safety protocols at all times. Supported team operations, onboarding assistance, and daily workflow efficiency. Utilized Dutchie and Greenline systems for sales processing and product tracking.
Guest Experience Host at Playdium
June 1, 2021 - January 1, 2022
Delivered friendly, engaging customer service in a high traffic entertainment environment. Increased participation and revenue through proactive customer engagement and upselling. Ensured cleanliness, safety, and operational readiness of all activity areas. Responded to customer concerns with professionalism and problem solving. Assisted with event setup, breakdown, and crowd flow support.
Customer Service Representative at Spirit Halloween (Contract)
July 1, 2019 - October 1, 2019
Assisted with the setup of two seasonal retail store locations including shelving, signage, and displays. Unloaded delivery trucks, stocked merchandise, and maintained inventory flow. Safely lifted, moved, and organized merchandise over 50 pounds. Provided customer assistance with product selection and checkout support. Maintained organized stockroom and clean sales floor to support efficient operations.

Education

Add your educational history here.

Qualifications

Smart Serve Certification
January 11, 2030 - January 26, 2026
Can Sell Certification
January 11, 2030 - February 9, 2026
Smart Serve Certification
January 11, 2030 - February 9, 2026
Can Sell Certification
January 11, 2030 - February 9, 2026
Smart Serve Certification
January 11, 2030 - February 9, 2026

Industry Experience

Retail, Consumer Goods, Professional Services