Hi, I’m Christian E. Jarvis, a Senior Project Manager based in Tampa, FL, specializing in cross-functional delivery and SaaS implementation. I excel at turning complex initiatives into actionable plans, aligning stakeholders, and delivering on time while driving adoption and sustained engagement. I’m a proactive communicator who thrives in collaborative environments and uses data-driven insights to steer programs toward measurable outcomes. With a track record across marketing, technology, and client success, I lead with people-first collaboration, harness AI-powered workflows, and coach teams through onboarding, training, and process optimization to achieve lasting impact.

Christian E. Jarvis

Hi, I’m Christian E. Jarvis, a Senior Project Manager based in Tampa, FL, specializing in cross-functional delivery and SaaS implementation. I excel at turning complex initiatives into actionable plans, aligning stakeholders, and delivering on time while driving adoption and sustained engagement. I’m a proactive communicator who thrives in collaborative environments and uses data-driven insights to steer programs toward measurable outcomes. With a track record across marketing, technology, and client success, I lead with people-first collaboration, harness AI-powered workflows, and coach teams through onboarding, training, and process optimization to achieve lasting impact.

Available to hire

Hi, I’m Christian E. Jarvis, a Senior Project Manager based in Tampa, FL, specializing in cross-functional delivery and SaaS implementation. I excel at turning complex initiatives into actionable plans, aligning stakeholders, and delivering on time while driving adoption and sustained engagement. I’m a proactive communicator who thrives in collaborative environments and uses data-driven insights to steer programs toward measurable outcomes.

With a track record across marketing, technology, and client success, I lead with people-first collaboration, harness AI-powered workflows, and coach teams through onboarding, training, and process optimization to achieve lasting impact.

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Language

English
Fluent

Work Experience

Senior Project Manager at Carpool Agency
July 1, 2022 - Present
Developed new client reporting and analytics SOPs; Managed and developed detailed project timelines and budgets; Supported AI-driven workflow development through Microsoft Copilot; Managed onboarding and adoption programs to enhance platform implementation; Oversaw project delivery to align with client goals and deadlines; Led training sessions and created implementation resources for client teams; Coordinated cross-functional teams through Jira, Salesforce, Monday.com, and Microsoft Project; Directed enterprise and technical projects from kickoff through renewal with status tracking; Maintained proactive stakeholder communication to anticipate needs and resolve issues.
Senior Customer Success Account Manager at MyShop
September 1, 2021 - July 1, 2022
Acted as primary client liaison, guiding marketing SaaS implementation and adoption; Led quarterly reviews to optimize campaign strategy and strengthen client engagement; Managed onboarding, configuration, and training to ensure sustained platform usage.
Account Manager at Mezrah Consulting
September 1, 2018 - September 1, 2021
Managed onboarding and training for new clients on custom systems and applications; Partnered with C-suite and key stakeholders to guide executive benefit and plan administration; Led open enrollment cycles and delivered client presentations on plan options and updates; Conducted outreach to increase participation, engagement, and plan education; Developed and enhanced enrollment and marketing materials to support new plan years; Prepared time-sensitive accounting reports and managed client invoicing; Trained new hires and team members on processes, systems, and client service best practices.

Education

Bachelor's Degree at University of South Florida
August 1, 2012 - May 1, 2016

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Professional Services, Media & Entertainment