I am Uzoma Loveth Ezeifeka, a dynamic and results-oriented leader with a strong track record in project management and organizational leadership. Over the past nine years, I have driven strategic initiatives, fostered innovation, and delivered exceptional results in complex, multi-enterprise environments. I excel at stakeholder engagement, team development, and change management, leveraging a broad toolset to optimize processes and outcomes. I am seeking a project or program leadership role to drive organizational growth and success. I thrive in collaborative, fast-paced settings and am committed to delivering high-quality results while developing teams and sustaining positive customer experiences.

Uzoma Loveth Ezeifeka

I am Uzoma Loveth Ezeifeka, a dynamic and results-oriented leader with a strong track record in project management and organizational leadership. Over the past nine years, I have driven strategic initiatives, fostered innovation, and delivered exceptional results in complex, multi-enterprise environments. I excel at stakeholder engagement, team development, and change management, leveraging a broad toolset to optimize processes and outcomes. I am seeking a project or program leadership role to drive organizational growth and success. I thrive in collaborative, fast-paced settings and am committed to delivering high-quality results while developing teams and sustaining positive customer experiences.

Available to hire

I am Uzoma Loveth Ezeifeka, a dynamic and results-oriented leader with a strong track record in project management and organizational leadership. Over the past nine years, I have driven strategic initiatives, fostered innovation, and delivered exceptional results in complex, multi-enterprise environments. I excel at stakeholder engagement, team development, and change management, leveraging a broad toolset to optimize processes and outcomes.

I am seeking a project or program leadership role to drive organizational growth and success. I thrive in collaborative, fast-paced settings and am committed to delivering high-quality results while developing teams and sustaining positive customer experiences.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
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Language

English
Fluent

Work Experience

Senior Project Manager, Digital Solutions at Everlink Payment Services
July 1, 2022 - Present
Directed strategic planning, governance, execution and implementation of software development digital projects; fostered stakeholder collaboration to define scopes; provided leadership to cross-functional teams; identified and managed risks; oversaw budgets and resources; drove process improvements, training on Agile and Waterfall, and QA processes; contributed to PMO frameworks and change management initiatives; led multiple complex initiatives including Open Banking & IDP and E-Transfer integrations.
Senior Agile Project Manager at Dentsu
August 1, 2022 - August 31, 2023
Directed program management governance for Dentsu Connect, created organization charts, team charters, and communication plans; led Agile delivery for portal/workflow projects; provided training and mentorship across disciplines; managed dependencies, risks, and stakeholder updates; established governance and decision-making processes.
Scrum Master / Project Manager at Havas
August 1, 2021 - August 31, 2022
Oversaw agile ceremonies; coached cross-functional teams; identified and mitigated dependencies and risks; collaborated with Product Owner to refine backlog and prioritization; managed multiple digital projects from planning through delivery; handled estimates, change orders, and resourcing; led end-to-end website and digital delivery.
Associate, Project Manager / Scrum Master at RBC (Wealth Management Technology and Solution)
January 1, 2020 - August 31, 2021
Led an IT Scrum team; supported Program Manager in delivery, governance, and reporting; managed portfolio governance for a $9M portfolio; conducted roster management, analyzed progress, and facilitated executive reviews; collaborated across groups to maintain accurate IT project portfolio data.
Recruitment and Talent Acquisition Manager at Kate Spade (Tapestry Inc.)
January 1, 2019 - September 30, 2019
Managed full-cycle recruiting; partnered with store management to define roles, sourced candidates, and conducted screenings; performed ongoing performance assessments and supported day-to-day operations; developed initiatives to drive repeat business and optimize staffing.
Project Manager - Guest Experience at Canadian National Exhibition (CNE)
April 1, 2018 - December 31, 2018
Planned and coordinated the Guest Experience Program; recruited, scheduled, and trained over 500 staff; established employee goals and monitored performance; managed departmental budgets and analyzed processes to improve guest satisfaction.
Manager of Customer Service at TD Canada Trust
March 1, 2016 - April 30, 2018
Led and coached a team of 15 customer service representatives; ensured exceptional service and achieved sales targets; supported branch operations and campaigns; contributed to volunteer initiatives.
Store Manager (Assistant) at Wal-Mart Canada
June 1, 2015 - February 29, 2016
Managed store operations, improved customer service, and contributed to sales performance.
Executive Team Leader at Target Canada
July 1, 2014 - June 30, 2015
Led executive team operations, driving store performance and operational excellence.
Human Resources Assistant at Target Canada
July 1, 2013 - June 30, 2014
Provided HR support, assisted with recruitment and employee programs, contributing to operational effectiveness.

Education

MBA - Master of Business Administration at Carleton University
January 1, 2024 - January 27, 2026
Graduate Program in Project Management at Centennial College
January 1, 2019 - December 31, 2020
Bachelor of Communications and Political Science at Carleton University
January 1, 2011 - January 1, 2015
Ontario College Diploma in International Business and Economics at Southern Ontario College
January 1, 2011 - January 1, 2011
College Diploma in Social Science and Public Affairs at Cherry Field College
January 1, 2004 - January 1, 2010

Qualifications

Project Management Professional (PMP)
January 11, 2030 - January 27, 2026
PMI-Agile Certified Practitioner (PMI-ACP)
January 11, 2030 - January 27, 2026
Certified Scrum Master (CSM)
January 11, 2030 - January 27, 2026
Certified Scrum Product Owner (CSPO)
January 11, 2030 - January 27, 2026
AWS Certification
January 11, 2030 - January 27, 2026
Salesforce Certification
January 11, 2030 - January 27, 2026

Industry Experience

Financial Services, Software & Internet, Professional Services, Media & Entertainment, Education