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Hi, I'm Paula Bianca Augustin. I am an executive assistant and administrative professional with a track record of supporting managers, handling daily office tasks, and coordinating complex schedules. I excel at email and calendar management, documentation, customer communication, and workflow support, delivering accurate, organized, and clear communication in fast-paced environments. I thrive in collaborative settings and enjoy creating digital assets and concise content using tools like Canva, Figma, Google Workspace, and Microsoft Office. I am always looking for ways to streamline processes and contribute to team success through reliable project support and proactive problem solving.…Hi, I'm Paula Bianca Augustin. I am an executive assistant and administrative professional with a track record of supporting managers, handling daily office tasks, and coordinating complex schedules. I excel at email and calendar management, documentation, customer communication, and workflow support, delivering accurate, organized, and clear communication in fast-paced environments. I thrive in collaborative settings and enjoy creating digital assets and concise content using tools like Canva, Figma, Google Workspace, and Microsoft Office. I am always looking for ways to streamline processes and contribute to team success through reliable project support and proactive problem solving.

Paula Bianca Augustin

Content Creator, Copywriter, Social Media Manager, +3

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Hi, I'm Paula Bianca Augustin. I am an executive assistant and administrative professional with a track record of supporting managers, handling daily office tasks, and coordinating complex schedules. I excel at email and calendar management, documentation, customer communication, and workflow support, delivering accurate, organized, and clear communication in fast-paced environments. I thrive in collaborative settings and enjoy creating digital assets and concise content using tools like Canva, Figma, Google Workspace, and Microsoft Office. I am always looking for ways to streamline processes and contribute to team success through reliable project support and proactive problem solving.…Hi, I'm Paula Bianca Augustin. I am an executive assistant and administrative professional with a track record of supporting managers, handling daily office tasks, and coordinating complex schedules. I excel at email and calendar management, documentation, customer communication, and workflow support, delivering accurate, organized, and clear communication in fast-paced environments. I thrive in collaborative settings and enjoy creating digital assets and concise content using tools like Canva, Figma, Google Workspace, and Microsoft Office. I am always looking for ways to streamline processes and contribute to team success through reliable project support and proactive problem solving.

Available to hire

Hi, I’m Paula Bianca Augustin. I am an executive assistant and administrative professional with a track record of supporting managers, handling daily office tasks, and coordinating complex schedules. I excel at email and calendar management, documentation, customer communication, and workflow support, delivering accurate, organized, and clear communication in fast-paced environments.

I thrive in collaborative settings and enjoy creating digital assets and concise content using tools like Canva, Figma, Google Workspace, and Microsoft Office. I am always looking for ways to streamline processes and contribute to team success through reliable project support and proactive problem solving.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Freelance Home Baking at Self Employed

January 1, 2024 - Present

Managed customer messages, orders, and follow-ups across Facebook and Instagram; organized delivery timelines, product availability, and weekly schedules using Google Sheets; tracked inventory and sales records; created product posts and simple digital assets using Canva; managed logs, payments, and customer communications to maintain smooth workflow.

Line Cook at Frankie's Italian

June 1, 2023 - Present

Prepared menu items to standards, organized prep stations, tracked ingredients, and monitored stock; collaborated with kitchen team during high-volume periods to maintain smooth service; followed food safety procedures and kept work area clean.

Administrative Coordinator at Eight Twenty Café

October 1, 2020 - December 1, 2022

Supported managers with scheduling, workflow updates, and documentation using Trello, Asana, and Google Workspace; logged compliance records, updated SOPs, and organized files with Notion and Microsoft tools; handled customer inquiries and team communication while maintaining accurate logs via Otter.ai and email tools.

Operations Assistant at Grease Monkey

June 1, 2020 - October 1, 2020

Supported supervisors with admin tasks like workflow tracking and shift planning using Trello and shared spreadsheets; documented supply levels and flagged inventory issues through Google Workspace and Slack; coordinated tasks between team members and maintained updates for management.

Administrative Operations Assistant at Bavarian Rockpool Dining Group

March 1, 2019 - March 1, 2020

Helped update schedules, track work progress, and support team coordination using Asana and Google Workspace; maintained compliance records and documented process updates through Notion and Microsoft tools; assisted with cross-team communication during high-volume periods.

Customer Service Associate at Chocolate Factory

November 1, 2017 - June 1, 2018

Managed customer communication, logged issues, and documented follow ups using HubSpot and email tools; processed orders and data entry using Google Sheets and Excel; assisted managers with product updates and internal notes.

Line Cook at Roche Harbor Resort

April 1, 2017 - October 1, 2017

Prepared dishes following recipes and portion guidelines while staying consistent under pressure; set up and maintained prep stations, tracked stock, and monitored ingredients; supported event-day food prep and coordinated with the kitchen team for smooth service; followed safety standards and kept the workspace organized.

Line Cook at Deer Valley Resort

December 1, 2016 - April 1, 2017

Prepared menu items and maintained quality during high-volume service; assisted with prep work, organized ingredients, and monitored inventory needs; worked closely with the kitchen team to keep service efficient and consistent; maintained cleanliness and food safety standards.

Self-Employed at Freelance Home Baking

January 1, 2024 - Present

Handled customer messages, orders, and follow ups across Facebook and Instagram. Organized delivery timelines, product availability, and weekly schedules using Google Sheets. Tracked inventory, supply costs, and sales records while keeping documentation updated. Created product posts, menus, and simple digital assets using Canva. Managed order logs, payments, and customer communication to keep workflow smooth.

Administrative Coordinator at Eighty Twenty Café

October 1, 2020 - December 1, 2022

Supported managers with scheduling, workflow updates, and documentation using Trello, Asana, and Google Workspace. Logged compliance records, updated SOPs, and organized files with Notion and Microsoft tools. Handled customer inquiries and team communication while keeping accurate logs through Otter.ai and email tools.