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Hi, I’m Natalia Sofia Heredia. I’m a junior professional with experience in data entry, back-office administration, digital communications, and content marketing with a focus on SEO. I enjoy turning complex information into clear, accessible content and supporting teams with organized data, precise workflows, and effective internal communication. Recently I’ve coordinated client communications across Italy and Austria, contributed to SEO-driven content projects for media clients, and supported training materials and onboarding for cross-functional teams. I’m excited to grow my skills in data-driven marketing, SEO, and collaborative, multi-country projects.…Hi, I’m Natalia Sofia Heredia. I’m a junior professional with experience in data entry, back-office administration, digital communications, and content marketing with a focus on SEO. I enjoy turning complex information into clear, accessible content and supporting teams with organized data, precise workflows, and effective internal communication. Recently I’ve coordinated client communications across Italy and Austria, contributed to SEO-driven content projects for media clients, and supported training materials and onboarding for cross-functional teams. I’m excited to grow my skills in data-driven marketing, SEO, and collaborative, multi-country projects.

Natalia Sofia Heredia

Copywriter, Content Creator, SEO Expert, +2

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Hi, I’m Natalia Sofia Heredia. I’m a junior professional with experience in data entry, back-office administration, digital communications, and content marketing with a focus on SEO. I enjoy turning complex information into clear, accessible content and supporting teams with organized data, precise workflows, and effective internal communication. Recently I’ve coordinated client communications across Italy and Austria, contributed to SEO-driven content projects for media clients, and supported training materials and onboarding for cross-functional teams. I’m excited to grow my skills in data-driven marketing, SEO, and collaborative, multi-country projects.…Hi, I’m Natalia Sofia Heredia. I’m a junior professional with experience in data entry, back-office administration, digital communications, and content marketing with a focus on SEO. I enjoy turning complex information into clear, accessible content and supporting teams with organized data, precise workflows, and effective internal communication. Recently I’ve coordinated client communications across Italy and Austria, contributed to SEO-driven content projects for media clients, and supported training materials and onboarding for cross-functional teams. I’m excited to grow my skills in data-driven marketing, SEO, and collaborative, multi-country projects.

Available to hire

Hi, I’m Natalia Sofia Heredia. I’m a junior professional with experience in data entry, back-office administration, digital communications, and content marketing with a focus on SEO. I enjoy turning complex information into clear, accessible content and supporting teams with organized data, precise workflows, and effective internal communication.

Recently I’ve coordinated client communications across Italy and Austria, contributed to SEO-driven content projects for media clients, and supported training materials and onboarding for cross-functional teams. I’m excited to grow my skills in data-driven marketing, SEO, and collaborative, multi-country projects.

Skills

SEO Copywriting

Copywriting

Data Visualization

Experience Level

SEO Copywriting

Expert

Copywriting

Intermediate

Data Visualization

Intermediate

Work Experience

Customer Account Manager at Banco Santander (Buenos Aires, Argentina)

October 1, 2016 - April 1, 2022

Managed a client portfolio and performed banking operations, including opening financial and insurance products; ensured accuracy and met deadlines; developed tailored solutions to improve service quality and client retention. Served as internal communications liaison, contributing to data organization and clear communications; supported reconciliation and reporting.

Customer Service / Front Desk at Adetta Hotel & Restaurant

October 1, 2022 - Present

Provided front-line customer service, managed guest inquiries, reservations, and guest satisfaction; coordinated with restaurant and hotel services; supported daily operations in a multilingual environment across Italy and Austria.