Available to hire
I am Margarita Maragkoudaki, an experienced Operations Coordinator with over 8 years managing complex projects, international communications, and administrative workflows in the maritime and defense sectors. Skilled in B2B coordination, lead management, and cross-functional collaboration, I excel at organizing data, maintaining accurate records, and supporting outreach efforts. Fluent in English (C2) with French knowledge (B2), I am proactive, detail-oriented, and thrive in remote, dynamic environments where I can streamline processes and deliver high-quality results.
Skills
Experience Level
Expert
Language
French
Advanced
English
Fluent
Work Experience
Operations Coordinator – Maritime & Defense Sector (Global Operations Dpt) at GELASAKIS GROUP OF COMPANIES
February 1, 2022 - PresentOversaw global port calls and logistics for commercial and navy vessels, managing contracts, procurement, and budgets. Coordinated contracts, procurement, and international communications (primarily in English & French). Implemented standardized workflows to streamline operations, improving efficiency and stakeholder satisfaction. Liaised with suppliers, authorities, and international partners, resolving issues and optimizing service delivery. Managed execution of awarded contracts and bids for global port calls of NATO and German Navy ships. Worked remotely with the Headquarters in Romania and coordinated operations across multiple countries and time zones. Served as the main point of contact for international partners, ensuring seamless communication and client satisfaction. Ensured timely execution of logistics while maintaining compliance with client requirements and confidentiality.
Operations Coordinator – Maritime & Defense Sector (National Operations Dpt) at GELASAKIS GROUP OF COMPANIES
December 1, 2023 - March 31, 2025Led national port calls and logistics for commercial and navy vessels, managing contracts, procurement, and budgets. Coordinated contracts, procurement, and international communications (primarily in English & French). Implemented standardized workflows to optimize operations and stakeholder satisfaction. Liaised with suppliers, authorities, and international partners to resolve issues and optimize service delivery. Managed execution of awarded contracts and bids for national port calls, working closely with the Headquarters remotely and across time zones. Acted as main point of contact for international partners, ensuring seamless communication and client satisfaction.
Operations Coordinator – Maritime & Defense Sector (National Operations Dpt) at GELASAKIS GROUP OF COMPANIES
March 1, 2025 - PresentContinued leadership of national port calls and logistics for commercial and navy vessels, overseeing contracts, procurement, and budgets. Maintained standardized workflows to streamline operations and enhance stakeholder satisfaction. Maintained liaison with suppliers, authorities, and international partners, resolving issues in a timely manner. Ensured compliant and timely execution of awarded contracts and bids for national port calls, coordinating with international partners and Headquarters.
Provisioning Department Manager at GELASAKIS SHIPPING AGENCY
May 1, 2018 - September 1, 2022Oversaw provisioning of food and materials to ships, managed email correspondence, vendor selection, contract management, deliveries and customs procedures. Restructured the department systems to improve efficiency and streamline operations.
Administrative Assistant & Office Support at GELASAKIS SHIPPING AGENCY
January 1, 2017 - May 1, 2018Supported preparation of bids for military contracts and general operations. Assisted management team and the Honorary Consul of the French Embassy in Chania with secretariat duties. Provided office support for the SAS Decompression Program, coordinating activities and managing front desk responsibilities for French military personnel.
Assistant at Eco Events Rethymno
May 1, 2017 - September 1, 2017Customer service & operations - Handled front desk operations, car rental reservations, organized tours & excursions and managed website/blog articles and social media content in English & Greek.
Receptionist at Faros Beach Hotel - Rethymno City
April 1, 2017 - September 1, 2017Front desk operations, reservations, check-in & check-out of clients & managed website/blog articles and social media content.
Front Office Assistant at Vamos Traditional Village- Hatzidakis Tourism Office
April 1, 2013 - October 1, 2017Front desk operations, reservations for cooperating accommodations, check-in & check-out of guests, organized excursions & tours. Tourism advisory duties. Managed website/blog articles and social media content in English & Greek.
Education
Bachelor's degree at University of the Aegean
October 1, 2009 - June 1, 2013Qualifications
Diplôme d'Études en Langue Française - DELF B2
January 11, 2030 - January 27, 2026Certificate of Proficiency in English Language – University of Michigan
January 11, 2030 - January 27, 2026International Diploma in IT Skills - Vellum Global Educational Services and Cambridge International Education
January 11, 2030 - January 27, 2026Driving License - Category B
January 11, 2030 - January 27, 2026Industry Experience
Transportation & Logistics, Professional Services, Government, Other
Skills
Experience Level
Expert
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