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Transformation Strategist| AI Product & Project manager | Agentic AI Automation & Innovation Accomplished tech transformation enabler with 21 years’ experience spanning AI products (4+ yrs), and management consulting. Experienced in aligning tech strategies (15+ yrs), ensuring auditable governance and risk (16+ yrs), and execute products and projects (17+ yrs). Recognized for driving change management (18+ yrs), empowering fusion teams (20+ yrs), and forging strategic partnerships (20+ yrs) to enable sustainable and scalable solutions. Core Competency • Servant-Leader & Coach | Social IQ & Listening | a Jia you, can-do attitude • Customer Service journey | Align Business priorities with Sovereign AI • Agile Project & Program Delivery | Change Management | Adaptive Storyteller • People Empowerment | Fusion Teams | Empathy with growth clarity • Agentic AI | Use Case Strategist | Regulator-ready |Cross-domain synthesis…Transformation Strategist| AI Product & Project manager | Agentic AI Automation & Innovation Accomplished tech transformation enabler with 21 years’ experience spanning AI products (4+ yrs), and management consulting. Experienced in aligning tech strategies (15+ yrs), ensuring auditable governance and risk (16+ yrs), and execute products and projects (17+ yrs). Recognized for driving change management (18+ yrs), empowering fusion teams (20+ yrs), and forging strategic partnerships (20+ yrs) to enable sustainable and scalable solutions. Core Competency • Servant-Leader & Coach | Social IQ & Listening | a Jia you, can-do attitude • Customer Service journey | Align Business priorities with Sovereign AI • Agile Project & Program Delivery | Change Management | Adaptive Storyteller • People Empowerment | Fusion Teams | Empathy with growth clarity • Agentic AI | Use Case Strategist | Regulator-ready |Cross-domain synthesis

ABDUL SAMAD

AI Ethics Consultant

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Transformation Strategist| AI Product & Project manager | Agentic AI Automation & Innovation Accomplished tech transformation enabler with 21 years’ experience spanning AI products (4+ yrs), and management consulting. Experienced in aligning tech strategies (15+ yrs), ensuring auditable governance and risk (16+ yrs), and execute products and projects (17+ yrs). Recognized for driving change management (18+ yrs), empowering fusion teams (20+ yrs), and forging strategic partnerships (20+ yrs) to enable sustainable and scalable solutions. Core Competency • Servant-Leader & Coach | Social IQ & Listening | a Jia you, can-do attitude • Customer Service journey | Align Business priorities with Sovereign AI • Agile Project & Program Delivery | Change Management | Adaptive Storyteller • People Empowerment | Fusion Teams | Empathy with growth clarity • Agentic AI | Use Case Strategist | Regulator-ready |Cross-domain synthesis…Transformation Strategist| AI Product & Project manager | Agentic AI Automation & Innovation Accomplished tech transformation enabler with 21 years’ experience spanning AI products (4+ yrs), and management consulting. Experienced in aligning tech strategies (15+ yrs), ensuring auditable governance and risk (16+ yrs), and execute products and projects (17+ yrs). Recognized for driving change management (18+ yrs), empowering fusion teams (20+ yrs), and forging strategic partnerships (20+ yrs) to enable sustainable and scalable solutions. Core Competency • Servant-Leader & Coach | Social IQ & Listening | a Jia you, can-do attitude • Customer Service journey | Align Business priorities with Sovereign AI • Agile Project & Program Delivery | Change Management | Adaptive Storyteller • People Empowerment | Fusion Teams | Empathy with growth clarity • Agentic AI | Use Case Strategist | Regulator-ready |Cross-domain synthesis

Available to hire

Singapore, Singapore

Transformation Strategist| AI Product & Project manager | Agentic AI Automation & Innovation

Accomplished tech transformation enabler with 21 years’ experience spanning AI products (4+ yrs),
and management consulting. Experienced in aligning tech strategies (15+ yrs), ensuring auditable
governance and risk (16+ yrs), and execute products and projects (17+ yrs). Recognized for driving
change management (18+ yrs), empowering fusion teams (20+ yrs), and forging strategic partnerships
(20+ yrs) to enable sustainable and scalable solutions.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Senior Deputy Director at CPF Board, Singapore Government

January 1, 2020 - Present

Led AI-TeSA workforce transformation across CoP, CoE & CC by embedding the right skillset, mindset, and toolset across fusion teams, playbooks, and clinics to support job redesign. Forged AI partnerships with GovTech, IMDA, CSA to co-create AI landscape. Implemented sovereign AI governance using IMDA’s Model AI Governance, RAI, AI Verify & AI Primer, CSA’s AI Companion, MAS’s FEAT & Pathfinder to ensure responsible, explainable, and auditable AI deployment. Achieved significant program outcomes including AI-Driven RPA, knowledge management enhancements, and workforce capability growth.

Assistant Vice President at UOB Bank, Singapore

December 1, 2018 - January 1, 2020

Deployed 86 bots, saving 35 FTE and improving work-life balance for 850+ staff; scaled enterprise transformation through 600+ communities of practice; managed Data pipeline & governance to build UDP - Unified Data Platform.

IT Senior Manager at AIA Insurance, Singapore

May 1, 2015 - December 1, 2018

Unified CRM, BPM, ERP via APIs; scaled STP workflows by 25% (40% → 65%), driving customer experience improvements.

System Architect at NCS Group, Singapore

June 1, 2013 - May 1, 2015

Led hybrid cloud adoption; enabling scalable enterprise architecture transformation. Defined KPIs for migration success (uptime, cost savings, latency), ensuring impact.

Tech Lead at Dell - UBS Bank, USA

February 1, 2005 - June 1, 2013

Pioneered digital transformation for TICS; reduced processing time & error rate by 30%. Led cross-functional tech teams through empathetic listening and warrior mindset.