Victoria Zapolska
I'm a quality-focused Language Specialist with 3+ years helping teams deliver policy-aligned content through annotation and linguistic QA.
About
I’m a quality-focused Language Specialist with 3+ years helping teams deliver policy-aligned content through annotation and linguistic QA. I specialize in LLM evaluation, AI output review, data annotation, text labeling, content classification, rubric adherence, policy compliance, edge-case handling, decision documentation, prompt writing, conversation design, response rewriting, and grammar & style editing across EN, RU, UA, and Polish.
Based in Kraków, Poland, I work across multilingual contexts, crafting precise prompts, designing conversations, and ensuring terminology consistency in fast-moving crypto and SaaS topics. I enjoy collaborating on complex NLP and content QA projects that uphold high quality standards and clear communication.
- 5 years' experience
- Joined January 2026
Languages
- EnglishFluent
- UkrainianFluent
- RussianFluent
- PolishAdvanced
Industry experience
- Software & Internet
- Professional Services
- Media & Entertainment
- Telecommunications
- Gaming
Work experience
Reviewed 500+ pages/day of text, image, and video content (Project 1) and 30+ websites/day (Project 2), classifying content against policy guidelines with high accuracy and consistency in complex cases. Ensured accurate labeling and clear documentation of decisions to meet quality standards and support client satisfaction. Applied news- and culture-awareness to resolve ambiguous edge cases and escalated unclear scenarios according to guidelines.
Coordinated incident response workflows and contributed to linguistic QA activities; published translations (EN-RU) and supported content review processes; maintained high quality standards across deliverables.
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