Karen Manrique

Brand Ambassador at Ohla US

Promotes Lu (LatinUs Beauty) hair care products at in-store events at Walmart locations on weekends; sells a minimum of 6 units per event and achieved Top Seller status May 2025–October 2025.

Graphic Designer at Atlantic Coast Automotive

Design print and digital marketing materials for over 60 car dealerships; adhere to various car manufacturer brand guidelines with high attention to detail; collaborate with the marketing team; maintain and organize digital assets; work with Adobe CC and stay current on design trends and techniques.

Senior Graphic Designer (Volunteer) at NAHEM - Native Americans in Higher Education and Mentorship

Create and oversee the design of social media graphics and marketing materials; provide guidance and support to junior designers; ensure design work aligns with brand guidelines; manage design projects on Asana from start to finish; work closely with marketing team and stakeholders to ensure design solutions meet needs.

Marketing Assistant at Dunham-Bush

Led social media efforts across LinkedIn, Facebook, and Instagram by managing a content calendar, creating graphics and videos, and writing copy; optimized and scheduled posts using Hootsuite and ClickUp; created content with Adobe CC and Canva; ordered marketing promo materials and kept inventory; designed flyers, brochures, monthly international magazine ads for Latin America, email content, and various print and digital materials; collaborated on promotions and trade shows; coordinated across departments to meet marketing goals; submitted marketing expense claims for approval; boosted LinkedIn page views by over 200% and grew followers; increased Instagram followers from 0 to 100 in 30 days.

Graphic Designer at GlobalPro

Responsible for all brand creative digital deliverables including email, social, web, advertising, and presentations; managed all social media channels with focus on growing overall presence, engagement and client procurement; designed marketing materials; photographed and filmed trade shows; edited videos; wrote copy; updated WordPress site; contributed to new marketing ideas to drive engagement.

Senior Customer Care Specialist at AnswerHero

Maintained high customer happiness for hundreds of accounts; managed account setups and changes in Tasterix and Startel call center software, Formstack, and Zapier; resolved customer complaints and requests using Zoho Desk and ConnectWise CRM; documented and standardized Customer Care operating procedures; managed up to 5 junior team members; created training material for call center agents.

Marketing Assistant - Art Department at Higgins Premium Pet Foods

Assisted in the graphic design and creation of marketing and packaging materials using Adobe Illustrator, Photoshop; maintained website content on Squarespace; proofread product descriptions and ingredients; invoiced payments via Quickbooks; provided customer service in-person and via email/phone.