Coordinated five concurrent SaaS implementations across 50+ sites with a total budget of $500,000; ensured on-time delivery within 10% of allocated resources. Supported development and delivery of project strategy, work breakdown structure, scheduling, and deliverables. Managed meeting administration, including scheduling, minutes, presentation development, and follow-ups. Increased product utilization by 20% through tailored stakeholder and client relationship management strategies.

Client Resolutions (Client Services Associate) at Foundation Medicine

January 1, 2024 - June 1, 2025

Streamlined query resolution workflows; reduced weekly case resolution time by 50%. Maintained compliance with internal policies and regulatory bodies through precise data management. Generated weekly data reports and developed over 20 presentations for management review and utilization.

Business Development Intern (Fintech and Sales) at EMTech

June 1, 2022 - August 1, 2022

Optimized project workflows, increasing client conversions, and reducing average project duration by 20%. Led daily market research meetings for a team of 4 and spearheaded weekly lead generation reports.

Product Manager Intern at Black Venture Capital Consortium

May 1, 2022 - June 1, 2022

Developed MVP 'Link' chatbot prototype to simplify and improve LinkedIn Ads user experience. Synthesized four strategic and executive deliverables for presentation to the LinkedIn Product Management Team.