I am dedicated to providing top-notch customer service and support. With experience in call centers and a keen ability to communicate effectively, I excel in helping clients resolve their queries and ensuring satisfaction. My goal is to always make a meaningful impact in my work environment. In my previous roles, I've developed strong teamwork skills and a collaborative attitude. I believe that every interaction is an opportunity to learn and grow, both personally and professionally. I'm passionate about making a difference and forging strong connections within my team.

Zethembe Tracey Ndlovu

I am dedicated to providing top-notch customer service and support. With experience in call centers and a keen ability to communicate effectively, I excel in helping clients resolve their queries and ensuring satisfaction. My goal is to always make a meaningful impact in my work environment. In my previous roles, I've developed strong teamwork skills and a collaborative attitude. I believe that every interaction is an opportunity to learn and grow, both personally and professionally. I'm passionate about making a difference and forging strong connections within my team.

Available to hire

I am dedicated to providing top-notch customer service and support. With experience in call centers and a keen ability to communicate effectively, I excel in helping clients resolve their queries and ensuring satisfaction. My goal is to always make a meaningful impact in my work environment.

In my previous roles, I’ve developed strong teamwork skills and a collaborative attitude. I believe that every interaction is an opportunity to learn and grow, both personally and professionally. I’m passionate about making a difference and forging strong connections within my team.

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Language

English
Fluent
Tswana
Fluent
Xhosa
Fluent

Work Experience

Call Center Agent at Bystream
February 1, 2022 - January 31, 2023
Provided customer service and support, addressing inquiries and resolving issues efficiently to enhance customer satisfaction.
Call Center Agent at AFRI-SHORE BPO SA
June 1, 2023 - Present
Engaged with customers, managed calls, and ensured effective communication to meet client expectations.
Call Center Agent at Bytestream
February 1, 2022 - January 31, 2023
Responsible for handling customer inquiries and providing support, ensuring timely resolution of issues and maintaining high customer satisfaction rates.
Call Center Agent at AFRISHORE BPO SA
June 1, 2023 - Present
Assisted clients with their technical and service inquiries, using effective communication skills to foster positive relationships.

Education

Diploma - Grade 12 at Minerva High School
January 11, 2030 - January 28, 2026

Qualifications

Diploma
January 13, 2021 - December 20, 2021

Industry Experience

Professional Services