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I am a results-oriented Senior Business Analyst with 13+ years of experience defining complex business requirements for blue-chip organisations including Australia Post, Woolworths and Telstra. I specialise in Lean and Agile principles to drive digital transformation and system integration, delivering high-value initiatives while reducing Total Cost of Ownership (TCO). As a PMP-governed practitioner and Scrum Master, I connect business goals with technical delivery, guiding stakeholders, managing risks, and enabling seamless end-to-end SDLC execution. I thrive in fast-paced environments and mentor teams to achieve measurable outcomes.…I am a results-oriented Senior Business Analyst with 13+ years of experience defining complex business requirements for blue-chip organisations including Australia Post, Woolworths and Telstra. I specialise in Lean and Agile principles to drive digital transformation and system integration, delivering high-value initiatives while reducing Total Cost of Ownership (TCO). As a PMP-governed practitioner and Scrum Master, I connect business goals with technical delivery, guiding stakeholders, managing risks, and enabling seamless end-to-end SDLC execution. I thrive in fast-paced environments and mentor teams to achieve measurable outcomes.

Richa Adhia

Project Manager, Data Analyst, Product Designer, +2

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I am a results-oriented Senior Business Analyst with 13+ years of experience defining complex business requirements for blue-chip organisations including Australia Post, Woolworths and Telstra. I specialise in Lean and Agile principles to drive digital transformation and system integration, delivering high-value initiatives while reducing Total Cost of Ownership (TCO). As a PMP-governed practitioner and Scrum Master, I connect business goals with technical delivery, guiding stakeholders, managing risks, and enabling seamless end-to-end SDLC execution. I thrive in fast-paced environments and mentor teams to achieve measurable outcomes.…I am a results-oriented Senior Business Analyst with 13+ years of experience defining complex business requirements for blue-chip organisations including Australia Post, Woolworths and Telstra. I specialise in Lean and Agile principles to drive digital transformation and system integration, delivering high-value initiatives while reducing Total Cost of Ownership (TCO). As a PMP-governed practitioner and Scrum Master, I connect business goals with technical delivery, guiding stakeholders, managing risks, and enabling seamless end-to-end SDLC execution. I thrive in fast-paced environments and mentor teams to achieve measurable outcomes.

Available to hire

I am a results-oriented Senior Business Analyst with 13+ years of experience defining complex business requirements for blue-chip organisations including Australia Post, Woolworths and Telstra. I specialise in Lean and Agile principles to drive digital transformation and system integration, delivering high-value initiatives while reducing Total Cost of Ownership (TCO).

As a PMP-governed practitioner and Scrum Master, I connect business goals with technical delivery, guiding stakeholders, managing risks, and enabling seamless end-to-end SDLC execution. I thrive in fast-paced environments and mentor teams to achieve measurable outcomes.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Language

English

Advanced

Work Experience

Lead Consultant (Senior Business Analyst / Project Lead) at Stata Consultancy Services

June 1, 2022 - Present

Lead Consultant driving enterprise transformation across multiple programs, including the migration of legacy SAP systems to an AI-enabled EMR platform for Australia Post (50,000+ employees). Defined BRS/SRS, Use Cases, and Prototypes through workshops across 15+ business units, ensuring regulatory alignment. Managed project risk logs and governance to safeguard business continuity during critical transition phases. Led Lean process harmonisation for a major merger (Sigma Healthcare/Chemist Warehouse), identifying $5M+ in savings and reducing TCO by eliminating redundant legacy processes. Supported AI roadmap development and data readiness for future automation initiatives. Oversaw end-to-end delivery of complex retail system integrations for Woolworths with 100% on-time releases.

Technical Lead / Senior Technical Business Analyst at iDaak Technology (Tech M)

January 1, 2022 - May 31, 2022

Translated complex telecommunications requirements into technical specifications for engineering teams. Created and managed user stories across sprint cycles, ensuring alignment between technical complexity and business priority. Developed comprehensive risk assessments with mitigation strategies to ensure smooth deployment of solutions.

Senior Business Analyst at IVECO Trucks Australia

October 1, 2018 - December 31, 2019

Cloud migration: Coordinated with vendors and internal teams to migrate enterprise systems to Microsoft Azure. Solution delivery included developing an innovative knowledge management platform to improve information accessibility and writing implementation guides and technical documentation to support enterprise adoption.

Business Analyst / Co-ordinator at JD Infotech

June 1, 2018 - September 30, 2018

Technical analysis of C++ components and ASP.NET services, ensuring ecosystem compatibility and code efficiency. Facilitated pre-grooming sessions to document technical complexities and align developer tasks with business priorities.

Business Analyst at Web4Bharat, India

January 1, 2014 - December 31, 2017

Provided business analysis across multiple projects, including requirements gathering, process mapping, and stakeholder coordination to drive delivery outcomes.

Business Consultant at S.S. Industries, India

March 1, 2010 - December 31, 2013

Delivered consulting on business processes and system improvements, aligning stakeholder needs with technology solutions and project delivery.

Software Designer at SIEMENS, India

August 1, 2009 - February 28, 2010

Analyzed C++ components and ASP.NET services, collaborating with development teams to ensure ecosystem compatibility and code efficiency.