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I'm Gemma Llonch, a results-oriented professional with experience in retail management, hospitality, and education. I pride myself on effective communication, adaptability, and conflict resolution, and I thrive in team environments where collaboration and customer focus drive success. I'm based in Barcelona, available full-time with flexible scheduling and immediate start. I value learning about different cultures and people, and I look forward to contributing my hands-on management and training experience to a forward-thinking company.…I'm Gemma Llonch, a results-oriented professional with experience in retail management, hospitality, and education. I pride myself on effective communication, adaptability, and conflict resolution, and I thrive in team environments where collaboration and customer focus drive success. I'm based in Barcelona, available full-time with flexible scheduling and immediate start. I value learning about different cultures and people, and I look forward to contributing my hands-on management and training experience to a forward-thinking company.

Gemma Llonch de Val

Studio Manager, Production Manager, Content Creator, +2

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I'm Gemma Llonch, a results-oriented professional with experience in retail management, hospitality, and education. I pride myself on effective communication, adaptability, and conflict resolution, and I thrive in team environments where collaboration and customer focus drive success. I'm based in Barcelona, available full-time with flexible scheduling and immediate start. I value learning about different cultures and people, and I look forward to contributing my hands-on management and training experience to a forward-thinking company.…I'm Gemma Llonch, a results-oriented professional with experience in retail management, hospitality, and education. I pride myself on effective communication, adaptability, and conflict resolution, and I thrive in team environments where collaboration and customer focus drive success. I'm based in Barcelona, available full-time with flexible scheduling and immediate start. I value learning about different cultures and people, and I look forward to contributing my hands-on management and training experience to a forward-thinking company.

Available to hire

I’m Gemma Llonch, a results-oriented professional with experience in retail management, hospitality, and education. I pride myself on effective communication, adaptability, and conflict resolution, and I thrive in team environments where collaboration and customer focus drive success.

I’m based in Barcelona, available full-time with flexible scheduling and immediate start. I value learning about different cultures and people, and I look forward to contributing my hands-on management and training experience to a forward-thinking company.

Skills

Experience Level

Expert

Expert

Intermediate

Intermediate

Language

Spanish; Castilian

Fluent

Catalan; Valencian

Fluent

English

Advanced

German

Intermediate

Work Experience

Encargada de Tienda at Hofer (Aldi Nord)

May 1, 2015 - September 1, 2015

Dirección del personal a cargo estableciendo funciones y planes de trabajo. Recaudación diaria de las cajas. Control del orden y la limpieza de la tienda. Atención al cliente para la efectiva resolución de sus peticiones o quejas.

Responsable en Salm Bräu at Salm Bräu

November 1, 2016 - November 1, 2021

Atención al cliente en barra y mesa, preparando y sirviendo los productos solicitados. Control de inventario. Formación de nuevos empleados.

Educadora at Migra Studium

October 1, 2014 - February 1, 2015

Participación en cursos formativos y programas de capacitación profesional. Educación de alumnos sobre diferentes religiones y culturas.

Store Manager at Hofer (Aldi Nord)

July 1, 2018 - July 1, 2025

Management and supervision of staff, defining roles and work plans. Daily cash register reconciliation. Ensure order and cleanliness of the store. Customer service, effectively resolving requests and complaints.

Supervisor at Salm Bräu

November 1, 2016 - November 1, 2021

Customer service at bar and tables, preparing and serving requested products. Inventory control. Training of new employees.

Waitress at Restaurant Calafell 66

May 1, 2015 - September 1, 2015

Coordination with the kitchen team. Cash handling and payment processing. Preparation of coffee and other beverages.

Trainee Educator at Migra Studium

October 1, 2014 - February 1, 2015

Participation in training courses and professional development programs. Educating students about different religions and cultures.