Available to hire
I’m Serah Bello Charles, an Economics and Politics graduate with a strong interest in finance, global economies, public policy, and digital innovation. I enjoy exploring how policy and technology intersect to shape outcomes for communities and businesses.
I bring hands-on experience in customer service, project support, and administration, with a proven ability to manage budgets, coordinate events, and support cross-functional teams through volunteering as a Project Assistant and Treasurer. I’m skilled in communication, problem-solving, and multitasking, developed through my academic pursuits and real-world responsibilities.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Language
Spanish; Castilian
Intermediate
Work Experience
Business Analyst (Remote) at Tech Soul Consultants
August 1, 2023 - PresentData collection & cleaning; analysis & interpretation; visualization & reporting using Tableau/Power BI; presenting findings to stakeholders; process improvement and automation.
Project Assistant - Volunteer at RCCG Liberty Centre
August 1, 2023 - December 1, 2024Coordinated community outreach projects, managed social media content, and supported risk assessments and event planning for NGO activities.
Treasurer - Volunteer at Economics Society, Liverpool Hope University
October 1, 2023 - October 1, 2024Managed budgets, financial reporting, and fundraising; coordinated events and sponsorships.
Student Representative - Volunteer at Liverpool Hope University
October 1, 2022 - June 1, 2023Advocated student feedback leading to policy improvements; enhanced academic resources and student engagement.
Business Analyst at Tech Soul Consultants (Remote)
August 1, 2023 - PresentData Collection & Cleaning: Gathered raw data from sources, removing errors, duplicates, and inconsistencies. Analysis & Interpretation: Used statistical methods to identify trends, patterns, and actionable insights. Visualization & Reporting: Built dashboards and reports using Tableau or Power BI. Communication: Presented findings to technical and non-technical stakeholders. Process Improvement: Identified efficiency opportunities, automated tasks, and built data pipelines.
Project Assistant - Volunteer at RCCG Liberty Centre, Liverpool
August 1, 2023 - December 31, 2024Coordinated community outreach projects with leadership, managed social media content to improve engagement, and supported risk assessments and event planning to ensure safe and well-organized NGO activities.
Education
BA Politics and Economics at Liverpool Hope University
October 1, 2022 - June 1, 2025A-Levels at Didcot Girls School
September 1, 2018 - June 1, 2020BA Politics and Economics at Liverpool Hope University
October 1, 2022 - June 1, 2025A-Levels (Business, Media Studies, Spanish) at Didcot Girls School
September 1, 2018 - June 1, 2020Qualifications
Industry Experience
Education, Financial Services, Non-Profit Organization, Professional Services, Media & Entertainment, Software & Internet
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
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