I am a Data Science and Analytics professional with 3+ years of combined academic and applied experience transforming complex operational datasets into actionable, decision-support tools. I hold a Master of Science in Computational Science from Laurentian University and certifications in Power BI Data Analyst; I enjoy building end-to-end data solutions, collaborating across teams, and turning business needs into scalable analytics solutions.

Hitesh Kumar Chauhan

I am a Data Science and Analytics professional with 3+ years of combined academic and applied experience transforming complex operational datasets into actionable, decision-support tools. I hold a Master of Science in Computational Science from Laurentian University and certifications in Power BI Data Analyst; I enjoy building end-to-end data solutions, collaborating across teams, and turning business needs into scalable analytics solutions.

Available to hire

I am a Data Science and Analytics professional with 3+ years of combined academic and applied experience transforming complex operational datasets into actionable, decision-support tools.

I hold a Master of Science in Computational Science from Laurentian University and certifications in Power BI Data Analyst; I enjoy building end-to-end data solutions, collaborating across teams, and turning business needs into scalable analytics solutions.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
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Language

English
Fluent
Hindi
Advanced
Gujarati
Intermediate

Work Experience

Customer Care Associate / Customer Service Representative (Student) at Canadian Blood Services
April 20, 2023 - Present
Handle advanced donor and public inquiries via multiple channels including phone, email, chat, and social media. Deliver high-quality service and personalized experiences while promoting donor engagement and retention. Record and manage stakeholder information accurately using CRM and other internal tools. Collaborate across departments to resolve concerns and support operational needs.
Software Developer at Advanced Infotech
July 20, 2021 - November 20, 2022
Developed mobile applications and web solutions using Flutter, Firebase, and Google Cloud Platform (GCP). Managed production databases including SQL, Firebase, and NoSQL systems; ensured data integrity and secure API integration. Collaborated with clients to translate business requirements into technical specifications.

Education

Master of Science in Computational Science at Laurentian University
September 20, 2017 - July 20, 2022

Qualifications

Career Essentials in Data Analysis – Microsoft & LinkedIn
January 11, 2030 - January 28, 2026
Microsoft Certified: Power BI Data Analyst Associate
January 11, 2030 - January 28, 2026

Industry Experience

Software & Internet, Education, Healthcare, Non-Profit Organization, Professional Services