EJ

I am Edward Jackson, a Singaporean PR holder and dynamic operations professional. I excel at managing complex projects and driving operational excellence, especially within creative and post-production environments.

About

I am Edward Jackson, a Singaporean PR holder and dynamic operations professional. I excel at managing complex projects and driving operational excellence, especially within creative and post-production environments. I thrive on collaboration, delivering high-quality results, and adapting to the evolving demands of AI-powered workflows.

With a proven track record in strategic planning and team leadership, I align people with roles that maximize performance. I am proactive about continuous improvement, enhancing departmental efficiency, fostering a culture of learning, and driving revenue growth through innovative AI-enabled solutions.

  • 26 years' experience
  • Joined January 2026

Industry experience

  • Media & Entertainment
  • Professional Services
  • Software & Internet

Work experience· 4 roles

Operations Director · BartleBogleHegartyJan 2015 – Present · 11 yrs 11 mos

Led cross-functional teams of 125 to implement strategic initiatives, improving overall productivity and profitability from 12% to over 25%. Streamlined processes and implemented AI-enabled workflows across creative and production operations, achieving 90% time utilization. Recruited, mentored, and developed staff; managed budgets; fostered client relationships and a culture of continuous improvement; conducted AI workshops and training.

APAC Operations Manager · Wellcom WorldwideJan 2011 – Jan 2015 · 4 yrs 1 mo

Streamlined operational workflows across APAC to reduce turnaround times; implemented SOPs to standardize functions; led hiring, onboarding and training; conducted regular performance reviews and upskilling initiatives; improved accountability and productivity.

APAC Production Director · TagWorldwide - APACJan 2006 – Jan 2011 · 5 yrs 1 mo

Directed production planning and scheduling to optimize workflow across multiple projects; implemented quality control measures; collaborated with clients to align goals with production capabilities; planned and managed production budgets; led cross-functional teams and recruitment; explored emerging technologies to benefit long-term success.

Implementation Manager · TagWorldwide - UKJan 2000 – Jan 2006 · 6 yrs 1 mo

Education

Degree in Computer Science · Durham University, UK2030 – 2026
Degree in Business Studies · Durham University, UK2030 – 2026
Master of Science in Artificial Intelligence · Udacity Institute of AI & Technology2030 – 2025

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